Goboat Brisbane Manager

1 week ago

Newstead, Australia GoBoat Brisbane Full time

GoBoat is Australia’s leading electric picnic boat experience, offering self-drive boat hire with no license required. We operate from Breakfast Creek in Brisbane, providing locals and tourists with a unique and sustainable way to explore the river.

We are now looking for a motivated Site Manager to lead our Brisbane location through its next growth phase.

As the Site Manager, you will oversee the day-to-day operations of GoBoat Brisbane while also working closely with the Director on local marketing, partnerships, and sales growth initiatives.

This is a hybrid role blending operational leadership with business development, perfect for someone who enjoys variety, autonomy, and the challenge of growing a tourism business.

**Key Responsibilities**

**Operations & Team Leadership**
- Manage the daily operation of the GoBoat site at Breakfast Creek.
- Lead, supervise, and train casual crew members.
- Manage the roster, including Connecteam rostering platform.
- Ensure boats are clean, safe, and operationally ready each day.
- Oversee check-ins, safety briefings, and vessel departures/returns.
- Maintain excellent customer service standards and handle guest issues.
- Monitor compliance with safety management procedures.

**Business Growth & Marketing**
- Assist in executing local marketing and promotional campaigns.
- Identify and create partnerships with hotels, restaurants, bars, and tourism operators.
- Explore and manage collaboration deals (e.g., commissions, referral programs, food/drink partnerships).
- Help manage social media and content capture on-site (optional depending on experience).
- Track local marketing performance and contribute ideas for sales growth.

**Financial & Admin**
- Work towards revenue and wage targets (bonus scheme available).
- Maintain wage efficiency.
- Assist with stock management (drinks, merch, gift cards).
- Ensure accurate daily reporting and reconciliation.

**About You**

We’re looking for someone who is:

- **Organised & proactive** - enjoys taking ownership of a location and driving results.
- **People-focused** - excellent with both staff and customers.
- **Marketing-minded** - comfortable collaborating on local marketing efforts and building partnerships.
- **Hands-on** - willing to work alongside the team in operations, customer service, and logistics.
- **Adaptable & solutions-focused** - thrives in a small business environment where no two days are the same.

**Requirements**:

- Previous experience in tourism, hospitality, or leisure operations (preferred).
- Experience leading a small team (preferred).
- Availability to work weekends and public holidays (core trading periods).
- Strong problem-solving skills.
- Interest or experience in marketing, partnerships, or local business development.
- First Aid/CPR (or willingness to obtain).
- Driver’s License.
- Coxswain ticket (preferred but not essential; can be obtained on the job if required).

**What We Offer**
- A unique opportunity to manage one of Brisbane’s most exciting water-based tourism businesses.
- Competitive pay +bonus scheme linked to revenue & wage targets.
- Flexibility & autonomy in running the site.
- Opportunity to grow with the business as we expand into new products and partnerships.
- Fun, social working environment in a great location on the Brisbane River.

Pay: $67,000.00 - $80,000.00 per year

Licence/Certification:

- Coxswain Grade 1 near Coastal (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 31/07/2025

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