Initiatives Specialist

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**The Opportunity**

Medibank’s Live Better is a program designed to help Australians do just that - to live better. But what makes you live better is a very personal thing. So, we’re exploring all the weird and wonderful ways we can boost our wellbeing.

The Initiatives Specialist will be accountable for successful delivery of small to mid-size initiatives. They will be working closely with delivery teams and stakeholders to lead the initiative through planning, design, delivery and continuous improvement to achieve intended business outcomes.

**Your Impact**

You will make it by supporting the delivery of large initiatives led by Senior Initiatives Manager and Major Initiatives Lead.

To achieve this, you will do the following
- Mobilise and brief design and delivery team, set up appropriate cadences (as required)
- Plan out design, delivery respective streams of work in line with Medibank ways of working (BWOW)
- Facilitate concept development and key settings definition across customer experience, commercials, technology and operations in line with expected benefits and cost envelope
- Facilitate iterative design refinement through customer testing (where appropriate)
- Ensure the designs and key settings are delivery ready, with defined outcomes, experience and solution that are endorsed by key stakeholders
- Lead on-time and within budget delivery of the outcomes, experience and solution in line with Medibank Business Delivery Framework
- Ensure appropriate governance is followed, with issues, risks, dependencies and trade-offs actively managed with appropriate escalations and resolutions as needed
- Ensure that effective change management activities have been planned, implemented and embedded during the delivery
- Identify alignment opportunities and “connect the dots” with other changes and key issues/opportunities in the business
- Steer the team effectively deliver on key outcomes
- Establish and maintain relationships with key stakeholders to align objectives, deliver clear and timely communications and influence decision making towards the best outcomes for our customers and the business

**About you**

You have previous experience in in delivering business outcomes through initiatives or in business analyst role. You approached problems in a structured way (problem definition, hypothesis generation, and prioritisation and testing, business analysis, developing and “landing” the recommendations) and you pride yourself on your planning and delivery skills across variety of workstreams and outcomes. To succeed in this role, it’s crucial to have strong communications skills as well as ability to build and manage relationships with stakeholders.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more click here.

**To start small and impact bigger.