Experienced Practice Manager

4 days ago

Springfield, Australia HealthKlinix Australia Full time

HealthKlinix Australia provides allied health services nationwide. Our clinics provide a suite of services such as physiotherapy, podiatry, chiropractic, osteopathy, exercise physiology, massage, psychology and dietetics. Our practitioners work collaboratively with medical professionals to ensure the patients care and outcomes are optimised.

We value work-life balance and we promote this from within. The most important thing to us is culture, as well as patient and employee satisfaction. We believe that a happy and encouraging work environment overall improves performance and retention.

**PREFERRED QUALITIES & EXPERIENCE**
- Experienced allied health senior admin/ manager
- Excellent customer service and professional manner
- Experience with a practice management software system - Nookal is preferred
- Deep understanding of Workcover, NDIS, DVA, Medicare and health funds.
- Excellent written and verbal communication skills
- Competent with Microsoft word, excel, outlook and PDF creator form
- Highly organised and excellent time management
- A friendly, positive and can-do attitude
- Excellent attention to detail
- Sound knowledge of each allied-health service we provide

**ROLE**: This position plays a vital role in supporting our health team and ensuring our patients have a professional and positive experience. You will work closely with a diverse group of health professionals and management team both locally and externally. This position requires a confident and competent individual who takes pride in their work, can work individually and part of team and thrives in a high learning environment. A high level of maturity is required and an ability to work across various business functions to a high standard.

**Requirements of the job include**:

- Basic administration duties
- High level of knowledge understanding of all service offerings, products and fees
- Having an in depth understanding of Medicare, DVA, NDIS, and other Third-Party cases. Being able to coordinate and manage these cases
- Friendly and efficient co-operation with staff from other clinics
- The ability to multitask and prioritise workflow
- Event coordination, both internally and externally. This can include in services, GP meetings, marketing campaigns, end of year Christmas party.
- Administrating training of new admin staff
- Coordinating inductions and orientations for new staff members
- Managing performance of staff, conducting reviews when due
- Actively motivating staff to develop and improve
- Reporting back to higher management
- Monitoring and actioning accounts under your location
- Participate in weekly manager meetings

**BENEFITS**
- Working in a fun, encouraging and professional environment
- Opportunities to Grow within your role through personal development which can help you achieve your goals and dreams
- Join an amazing team who will do their best to make you feel appreciated
- Team building days/events
- Rewarding salary package

**Job Types**: Full-time, Permanent, Part-time
Part-time hours: 26-38 per week

**Salary**: $65,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Salary packaging

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Springfield QLD: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Please list your work availabilities Monday-Sunday

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Medical practice management: 1 year (preferred)

Work Authorisation:

- Australia (required)

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