Digital Application Support Specialist

**Title**:Digital Application Support Specialist**:

- Requisition ID: 3752
- Location: Richmond, VIC, AU, 3121
- Job Posting Date: 25 Jun 2025

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**Digital Applications Support Specialist**
- Permanent Full Time | 5 weeks’ leave + monthly day off | Work-life balance
- Based in Richmond (hybrid work option) | Close to cafes, public transport and shops
- Work in an innovative and growing telephone & online service environment with a State and National focus

**Eastern Health**

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is _“Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”_.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

**Turning Point**

Turning Point is a specialist treatment, research and education service based in Victoria. Our vision is to improve the wellbeing of individuals, families and communities adversely affected by alcohol, drugs and gambling.

**About the role**

**About you**

To be successful in this role you will possess:
**Essential**
- Tertiary qualification in Information Technology or a related field
- Experience with Amazon Web Services or similar cloud platforms
- Strong problem-solving skills and troubleshooting skills
- Excellent organisational and communication skills with an ability to work with limited supervision

**Desirable**
- Experience with Salesforce administration, support and/or development
- Knowledge and understanding of the Software Development Life Cycle and DevOps
- Experience with cloud contact centre platforms (CCAAS)
- Project Management skills and experience
- Willingness to assume higher duties as required
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for).

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Please

Contact Person: Orson Rapose

Contact Number: 0394181044

Job Posting End Date: 23/07/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day