Customer Service Representative

1 day ago

Dandenong, Australia JELD-WEN Full time

A&L Windows & Doors have been manufacturing quality windows, doors and screens for over 40 years. We draw on rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth can be attributed to providing innovative products and the highest level of customer service on the market.

A&L Windows & Doors is part of the 4,000-employee **JELD-WEN** family, which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors and Breezway louvres.

**About our Opportunity**

Do you have a passion for Customer Service? Do you enjoy interacting with others? Do you have great administration skills? Do you want job security working for a market leader in business for more than 65+ years? Then come and work for us

This is an immediate opportunity for a **Customer Service Representative **to join our state manufacturing operations based at Dandenong South. Reporting to the Team Leader, you will be required to ensure accurate and timely processing of all quotes, sales orders, services and job scheduling, and effectively communicate this to the A&L Windows customer base and staff.

Key responsibilities include:

- Responding to internal and external enquiries regarding customer orders
- Processing warranty and rework orders
- Troubleshoot service solutions with manufacturing, delivery and installation functions
- Being proactive, responsive and competent to all customers
- Provide a high level of professionalism and customer service
- Develop rapport with end-users

**About You**:

- Previous experience in a customer service role
- Ability to work effectively independently as well as part of a team
- Excellent written and verbal communication and strong troubleshooting skills
- Ability to work well within an open-plan team environment
- High attention to detail and accuracy
- Intermediate skills with MS Office Suite
- Good computer literacy with fast and accurate keyboard skills

**About the Benefits**:

- One rostered day off per month
- Fabulous large team environment
- Flexible working hours
- Ongoing training and career development
- A competitive remuneration package
- Generous discounts on our extensive range of JELD-WEN products
- On-site parking
- Ability to schedule leave every year at Christmas

**Your Next Steps**

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

LI-CS1

  • Customer Service Representative

    7 days ago

    Dandenong, Australia Recoveriescorp Full time

    **Job no**: 493170 **Work type**: Fixed-Term, Full-time **Location**: Dandenong **Categories**: Collections, Customer Service Working as a Customer Services Representative you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored...

  • Customer Service Representative

    3 days ago

    Dandenong, Australia Electra Cables Full time

    Electra Cables is a leading supplier of electrical cables, accessories and components in Dandenong South, Victoria. We are currently seeking a dynamic and customer-oriented Customer Service Representative to join our team. **Requirements**: - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Attention to...

  • Customer Service Representative

    1 week ago

    Dandenong, Australia Electra Cables Full time

    Electra Cables is a leading supplier of electrical cables, accessories and components in Dandenong South, Victoria. We are currently seeking a dynamic and customer-oriented Customer Service Representative to join our team. **Requirements**: - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Attention to...

  • Customer Service Representative

    1 day ago

    Dandenong, Australia Sharp & Carter Full time

    Dandenong South location with an immediate start - Permanent role - $60,000 plus super - Career progression encouraged within this growing business **About the role**: Are you an enthusiastic person who enjoys collaborating with internal and external stakeholders?! This is a varied and dynamic role that focuses on customer service and transport...

  • Customer Service Representative

    1 week ago

    Dandenong, Victoria, Australia Recoveriescorp Full time $50,000 - $70,000 per year

    493336Dandenong, VIC, Australia, 3175Fixed-TermFull-timeWhat's in it for you;Vibrant Workplace: Be part of a fun, supportive, and inclusive team environment where culture matters.Wellbeing First: Enjoy perks like employee discounts, health and wellness initiatives, 24/7 EAP support, and discounted health insurance.Recharge & Celebrate: Take an annual...

  • Customer Service and Administration Representative

    2 weeks ago

    Dandenong, Australia Bradnam's Windows and Doors Full time

    **Bradnam’s Windows and Doors** have an opening for a **Customer Service and Administration Representative **to join our Melbourne Distribution Team in Dandenong South. **About Us**: The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. The Group comprises of Bradnam’s Windows and Doors, National Glass,...

  • Customer Service Representative

    2 weeks ago

    Dandenong, Australia Candida Stationery Pty Ltd Full time

    An opportunity exists for a Customer Service Representative / Data Enrty to work within our fast paced company. we are a leading envelope manufacturer and printing company based in Dandenong South. We are seeking to employ an Internal Customer Service and Data Entry Representative. This is a great opportunity to work amongst a small team where you will be...

  • Customer Service Representative

    3 days ago

    Dandenong, Australia Support Services - InfraBuild Full time

    **About the role**: Join our dynamic and close-knit team at our **Dandenong South** branch as a **Customer Service Representative**! In this role, you'll collaborate with our Sales and Operations teams to ensure that customers have a seamless and positive experience with **InfraBuild Steel Centre**. **Your responsibilities will include**: - Processing...

  • Natural Stone Customer Service Representative

    1 week ago

    Dandenong, Australia Victoria Stone Gallery Pty Limited Full time

    As a Natural Stone Customer Service Representative at Victoria Stone Gallery, you will be the frontline ambassador for our company, providing outstanding service and support to our valued customers. You will assist clients with their inquiries, orders, and any concerns they may have regarding our natural stone products. This role requires strong...

  • Customer Experience Representative

    3 days ago

    Dandenong, Australia BYD Australia Full time

    **OVERVIEW**: Ready to make an impact in the automotive industry? We're looking for a passionate and dedicated Customer Experience Representative to join our team and help us deliver exceptional service to every customer. As a Customer Experience Representative, you'll be the first point of contact for our customers — responding to inquiries, resolving...