Club Millésime Attendant

4 days ago

Brisbane, Australia SOFITEL Full time

Company Description
**Your team and working environment**:
The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
Provide excellent customer service and guest engagement as well as friendly and efficient food and beverage service to our most loyal and VIP guests. We are currently seeking a Food and Beverage Attendant to join our Club Millesime team who is willing to maximise the guest experience and portray the Sofitel brand standards.

The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**What you will be doing**:

- Ensuring the seamless experience of our most loyal and VIP guests
- Ensure all guests are greeted in a timely fashion and are made to feel welcome, following welcome procedures
- Check guests in and out of the hotel using our current operating system
- Book rooms for Club guests and assist with any reservation needs
- Ensure premium service is given throughout all periods of the day including breakfast, lunch, high tea, functions (when necessary) and pre-dinner drinks & canapés
- Maintain hygienic food service techniques during service
- Take responsibility over the lounge when on shift.

**Qualifications**:
**Your experience and skills include**:

- Front Office or Food and Beverage experience in a luxury hotel is desired
- A luxury service focus and desire to grow your career with Sofitel
- Responsible Service of Alcohol (RSA) certificate
- Experience with Opera PMS highly desired
- Friendly, outgoing personality and a high standard of personal presentation.

Additional Information
**Benefits and perks**

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

**We offer our Heartists**:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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