Quality Assurance Associate

2 weeks ago

North Ryde, Australia LifeHealthcare Full time

At LifeHealthcare we believe Australian and New Zealand healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation and making a real difference to people’s lives.

At LifeHealthcare, our passion is health, and our purpose is helping to make life better for others. As an organisation, we are guided by a set of values - Accountable, Agile, Authentic and Customer Centric that define our character and culture. We encourage and support employees to live our values every day, whilst offering a range of benefits including health insurance discounts, career opportunities across the EBOS Medical Technology Division, generous parental leave, employee referral program, opportunity to purchase leave, volunteer leave, health & well-being benefits, flexible work arrangements and financial rewards for individual and company performance.

We are excited to add a role to the Quality team with a focus on Post Market surveillance. This is a small, collegiate team where your contributions will be noticed and valued. This is a great opportunity for a self-driven, team player who is passionate about helping others.

**You’ll stand out from the crowd if you can**:

- Build strong relationships with internal and external customers through consistent customer experiences, transparency of service and innovative ideas to collaborate.
- Inspire trust in our service, with our customers and each other.
- Be an active contributor in building an environment of trust, empowerment, accountability, enjoyment and success within the team.

**You’ll be responsible for**:

- post market surveillance activities including product complaints and adverse event reporting.
- Process the Repair and Replace requests.
- Setting up user logins for all new starters, and archiving exiting staff, in our eQMS
- Providing a range of monthly reports both internally and externally.
- Monitoring and reconciliation of temperature control logs.
- Redacting of PPI off documentation prior to sending to Suppliers.

**And to be successful**
**we think you’ll need**:

- 1-3 years experience in a quality assurance role
- Experience in the medical device industry preferred.
- Knowledge of ISO9001:2015 or ISO 13485:2016 preferred

LifeHealthcare is a company of the EBOS Medical Technology Division which also includes an allograft manufacturing business (Australian Biotechnologies), a South-East Asian distribution business (Transmedic)and an aesthetics business (Cryomed). The mission of EBOS Medical Technology is to provide life-changing medical solutions to patients across Asia-Pacific. We have over 1,000 employees in the division, with exposure across 9 different countries. This gives us the opportunity to impact a greater number of patients and provide employees with a richer career experience through exposure to various market and therapeutic areas of medical technology.

If this sounds like something you want to be a part of, APPLY now for the opportunity to advance your career with a leading distributor, bringing world leading medical technology to patients in Australia and New Zealand.

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