Patient Services Officer

1 week ago

Malvern, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

We are seeking a passionate Patient Services Officer (Medical Receptionist) to join our Cabrini Oncology team, which offers state of the art facilities on a full-time permanent basis.

More specifically, you will:
- Act as the first point of contact and greeting patients on arrival- Make and manage patient appointments for numerous Specialists- Collect patient information, maintaining patient privacy and accurate data entry- Complete administration including document scanning- Manage a large volume of patient telephone enquiries- Billing and receipting of accounts to patients, Medicare and DVA- Liaise with Doctors, Radiation Therapists, Specialists, Nurses and peers- Comple tasks as allocated by the Centre Leader

Benefits of joining our team:
- Internal career development opportunities globally- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation- Purchase additional annual leave as part of our annual leave scheme- 12 weeks paid parental leave- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Monthly rostered day off- Learn and grow with our award-winning development programs- Free access to thousands of LinkedIn training courses- Close to Malvern station, trams and on site staff parking is available

We're interested in hearing from people who:
- Have an exceptional phone manner, excellent time management skills and the ability to multitask- Are able to work autonomously and complete work within tight time frames- Have Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating workflows- Are positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality and professionalism-
- Have proficient computer skills- Healthcare experience preferred

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

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