Claims Consultant

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**Your Role**

Due to internal promotions, we are seeking an experienced Property Claims Consultant willing to commit to our company values, and facilitate excellence in our property claims handling. With a dedicated focus on customer service.

This position will be offered on a 12-month fixed term, full-time basis with hybrid flexibility working in the office and from home.

**Responsibilities**:
**You will add value to Gallagher Bassett across the following**:

- End to end claims management
- Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
- Build and develop external business relationships
- Achieve monthly productivity levels as designated by your team leader
- Resolve complaints in accordance with company guidelines

Qualifications:
**We’re interested in hearing from people who possess**:
To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.
- Minimum 2 years Property or Claims experience
- Excellent interpersonal, spoken and written communication skills
- PC literate - Database and Microsoft Office with outstanding organisational and time management skills
- A self-motivated individual with the ability to work autonomously
- Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.**
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant._