Care Support Associate

16 hours ago

Greater Adelaide SA, Australia Homage Care Full time

Here at Homage, we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.

So, what will be your part in our Mission?

As a Care Support Associate, you will be maintaining and nurturing long term customer relationships, ensuring satisfaction, retention and growth. You will be delivering high quality customer service, meeting client and relevant internal and external stakeholder requirements.

This is the perfect junior to mid-level role to take your career to the next level in an exciting, fast-growing business If you are customer service obsessed and have a passion for delivering an exceptional care service then this is the role for you

**How you will contribute**
- Assist care owners, care managers, support coordinators through the referral process alongside coordinating service delivery with the Operations team.
- Provide excellent care support to resolve, document and escalate incidents to senior management when necessary.
- Provide exceptional customer support and experience to ensure client satisfaction.
- Manage ongoing client needs and care schedules.
- Support the broader team with operational tasks when necessary.
- Maintain and keep up to date all client records and any care documentation.

**Skills & Experience you will need**
- 1-2 years in a client facing role (retail, recruitment, sales)
- Attention to detail
- Exceptional written and verbal communication skills
- Ability to successfully build rapport with clients/customers
- Stakeholder management skills
- Multitask competing priorities, maintaining good time management
- Industry experience is desirable (Aged Care, Disability Care, Community Care)
- Prior experience using CRM is desirable

**What's in it for you?**
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews, alongside our modern approach to Performance Management
- Employee of the Quarter rewards
- EAP - Employee Assistance Program

**What's next?**

We offer you the opportunity to be part of our success story

Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.

If working for one of Australia's most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you

  • Community Support Workers

    4 days ago

    Adelaide Region SA, Australia Support Care & Nursing Full time

    You will be responsible for delivering high-quality care and support to our clientele. Every client has different needs, so not one day will be the same. Your day may include day to day tasks, accessing the community as well as being a companion and helping mentor our clients to live a more independent life. You will use your knowledge in support and care...

  • In-home Care

    4 days ago

    Greater Adelaide SA, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Support customers in your local area and choose hours that suit your lifestyle. **About us**: Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older...

  • In-home Care

    1 week ago

    Greater Adelaide SA, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Support customers in your local area and choose hours that suit your lifestyle. **About us**: Across Australia Just Better Care provides **in-home aged care,** supporting people to live independently. For over 15 years, we have been supporting older people, and people living...

  • Disability Support Worker

    2 weeks ago

    Greater Adelaide SA, Australia Eragon Support Full time

    We are looking for male Disability Support Workers to provide exceptional care to a gentleman in northern suburbs of Adelaide in his home. The role will be diverse and highly rewarding, and you will be supported with ongoing training and support throughout your career. **About You** Have experience working with participants on the Spectrum. You will have...

  • Personal Care Assistant

    1 week ago

    Greater Adelaide SA, Australia Salveo Care Full time

    **Why Choose Salveo Nursing?** CARE is at the heart of what we bring to our residents living in the community, we are a care-driven organization, continually working in the community to improve the quality of lives of our elderly clientele living in their own homes. **Location**: Adelaide, Greater Adelaide. South Australia **We Seek**: As a Personal Care...

  • In-Home Care

    2 days ago

    Greater Adelaide SA, Australia Just Better Care Full time $45,000 - $60,000 per year

    Are you passionate about making a positive difference in your local community?Support customers in your local area and choose hours that suit your lifestyle.Just Better Care are always interested to receive applications for Support Workers to join our caring and dynamic team and provide high quality in-home support services to our valued customers.About...

  • Disability Support Worker

    4 days ago

    Greater Adelaide SA, Australia Kustomize Your Support Full time

    As a Support Worker your role will be to assist a diverse range disability clients with activities of daily living and providing support services such as Domestic Assistance, Social Support, and Personal Care at their home and in the community.Located Northern Suburbs of AdelaidePosition 1: Female Support Worker (Community-Based)Female, aged 30+Able to teach...

  • Disability Support Worker

    2 days ago

    Greater Adelaide SA, Australia Integrated Clinical Support Full time

    We're currently looking for Disability Support Workers! **About us** Integrated Clinical Support is a South Australian founded Disability Support Service providing Compassionate, Inclusive, Meaningful Supports and a unique service that ensures your loved ones are safe. Accommodated by the highest level of in-home care from our experienced Integrated team,...

  • Disability Support Worker

    3 days ago

    Greater Adelaide SA, Australia Integrated Clinical Support Full time

    We're currently looking for Disability Support Workers! **About us** Integrated Clinical Support is a South Australian founded Disability Support Service providing Compassionate, Inclusive, Meaningful Supports and a unique service that ensures your loved ones are safe. Accommodated by the highest level of in-home care from our experienced Integrated team,...

  • Female, English First Language

    1 week ago

    Greater Adelaide SA, Australia Reignite Support Full time

    Join Our Team at Reignite Support! **What We’re Looking For**: We need workers who are **committed to their agreed shifts** and won’t cancel on short notice. This role requires individuals who can handle the **pressures and responsibilities** of support work with professionalism, patience, and care. **Key Responsibilities**: As a support worker,...