Service Coordinator 12 Month Contract

5 days ago

Perth, Australia Programmed Full time

Our client based in Canning Vale, is seeking an administration superstar to join their busy Service team on a Max term contract. This role will be planning and coordinating service work and preventative maintenance on customer equipment the healthcare, mining, hospitality, scientific and manufacturing industries

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Our client based in Canning Vale, is seeking an administration superstar to join their busy Service team on a Max term contract. This role will be planning and coordinating service work and preventative maintenance on customer equipment in the healthcare, mining, hospitality, scientific and manufacturing industries

Working hours: Full time 38 Hours (Monday - Friday) 8:00am -4:00pm

Start Date: ASAP

Duration: 12 Months Max Term Contract - including leave entitlements

**Salary**: Competitive Salary + Car

**The Role**

Some of the key responsibilities of this role include:

- Assisting the Service Manager with the scheduling of services
- Schedule labour for service work that meets requirements for work
- Communicating with customers to organise planned and unplanned maintenance on their equipment
- Assisting with customers queries effectively in a timely manner
- Preparing and issuing repair quotations
- Invoicing of service jobs
- Addressing customer queries
- Updating data bases, filing and generating reports
- Growing the existing service business to agreed targets for revenue and profit
- Work with internal stakeholders such as CES scheduler, sales representatives and service technicians
- Organising & maintaining customer site inductions and clearances
- Attending meetings at customer sites when requested

**Role Requirements**
- MUST have minimum 2 years' experience in a similar position
- A proactive individual who will want to work closely with other members of the team to make improvements.
- Project Management for small projects
- Must have strong attention to detail and ability to manage multiple tasks
- Resilient personality
- Excellent customer service skills and the ability to build rapport and manage client relationships
- Strong attention to detail and the ability to problem solve and think on your feet
- Good time management and planning skills
- Strong working knowledge of Excel, Word and SAP
- Excellent verbal and written communication and organisational skills

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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