Call Centre Operator

2 weeks ago

Brisbane Central Business District, Australia Davidson Group Services Full time

**About the Company**
Davidson are a preferred supplier for the Government sector and have strong partnerships within local, state and federal government. We currently have multiple opportunities for experienced Call Centre Consultants to commence a temporary contract.

**Key Responsibilities**:

- Answering inbound calls and responding to customer inquiries
- Providing excellent customer service and support
- Resolving customer issues and complaints
- Making outbound calls to customers when necessary
- Maintaining accurate records of customer interactions

**Requirements**:

- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize workload
- Strong computer skills

**Must be an Australian Citizen and pass a Criminal History Check**

Experience in a call center or customer service environment is preferred, but not required. We offer comprehensive training to ensure you are fully equipped to handle all aspects of the job.

If you are a people person with a passion for customer service, we want to hear from you

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