
Call or Contact Centre Operator
2 weeks ago
Recruiting for a NSW government department who require multiple call centre operators.
**Your new company**
Fantastic opportunity to join a Government department which will see you on the front line for all customer enquiries. This department is looking for multiple call centre operators to resolve a high volume of inbound and outbound calls.
**Your new role**
As a Customer Service Officer this role will require you to:
- Provide a high-level quality of customer service daily as the first point of contact for general enquiries for this business unit
- Resolve a high-volume of inbound and outbound calls in a courteous, accurate and efficient matter, handling complaints where necessary
**What you'll need to succeed**
To be successful for this position you should:
- Ideally have previous experience working within a contact centre or in a phone-based customer service role
- An ability to hit the ground running in a fast-paced environment
- Be a confident multi-tasker and have a committed approach to customer satisfaction
- Possess strong written and verbal communication skills
**What you'll get in return**
You will be working for a reputable government organisation in a supportive environment. Contract durations are typically 3-6 months; however, we sometimes get roles in for as short as one month if you are interested in something shorter term. Contracts often have the potential for extension and tend to pay between $25 and $35 per hour + super (these details will be clarified regarding specific roles when they are officially released). These working environments are often described by our contractors as supportive and inclusive office cultures, with interactive training to set you up for success.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2595288
-
Head of Call Centre Operations
2 weeks ago
Sydney Central Business District, Australia HAYS Full timeHead of Contact Centre Operations with COMPETITIVE SALARY! **Your new company** **Your new role** This role provides leadership and coordination of the Travel Contact Centre. The role ensures the Management of Contact Centre resources to provide the first point of customer contact, sales and service, along with claims for the Travel team, Work2Cover. The...
-
Monitoring Operator
1 week ago
Sydney Central Business District, Australia HAYS Full time$76,000 + super | 4 days on & 4 days off | 2 nights & 2 days shift | 5 weeks annual leave | Rydalmere **Your new company** A global organisation keeping its Customers safe with its leading fire & security protection solutions. The office is based in Rydelmere and has operations running 24/7 365 to support commercial & residential clients at all...
-
Call/contact Centre Operator
4 days ago
Sydney, Australia Rashotte HHBC Full timeHudson is currently seeking Call/Contact Centre Operators for a Government Department based in Sydney Downtown. - Immediate start - Part Time hours 7 am - 1 pm - Full Time hours 7 am - 3 pm - Great organisation culture Main duties: - Update database to reflect changes to the status of customers and prospective customer - Interpret callers' requirements,...
-
Contact Centre Consultant
1 week ago
Brisbane Central Business District, Australia Davidson Group Services Full time**About the Role**: Davidson are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based across Brisbane CBD. The primary goal of the Customer Service Consultant is to respond to customer enquiries and interactions proactively and resolving their queries in a timely manner. If you are a...
-
Call Centre
19 hours ago
Brisbane Central Business District, Australia HAYS Full timeCall Centre - Permanent Role - $55-57k plus super - Fully Remote - Experience in call centre needed **_ Company Info_** - Our client works with leading Banks and other Financial Service organisations, operating on a global scale, with existing operations in Australia._ **_ Role Duties_** - This inbound role involves taking a range of phone calls from...
-
Contact Centre Manager
5 days ago
Sydney Central Business District, Australia HCF Full time**About the role** The Contact Centre Manager is responsible for managing, leading and motivating the rt health contact centre team with the aim of achieving key service targets across the rt health membership base. Responsible for a team of Member Care Consultants, the Contact centre manager will provide strong, positive leadership to the call centre and...
-
Contact Centre Consultant
2 weeks ago
Brisbane Central Business District, Australia Davidson Group Services Full time**About the Company** Davidson are a preferred supplier for the government sector and have strong partnerships within local, state and federal government. We currently have multiple opportunities for experienced Contact Centre Consultants to commence a contract through within a State Government department. **About the Role** As a Contact Centre...
-
Call Centre Administrator
2 weeks ago
Sydney Central Business District, Australia Skout Solutions Full timeFull-time and part-time opportunities available - Small friendly and supportive team - Three-month contract with opportunity to move into permanent work **Responsibilities**: - Acting as the first point of contact for internal customer support. - Work with the City of Sydney LGA to create service requests for any maintenance work required. - Providing...
-
Contact Centre Team Member
2 weeks ago
Sydney Central Business District, Australia Chandler Macleod Full timeOur Client, a leading members organisation have a great opportunity to join their Contact Centre team which is one of the main functions of the Member Services Unit team and the main contact point for members and the general public. **Main Responsibilities**: - Be an example of the behaviours and practices outlined in the Service Standards, and exemplify...
-
Contact Centre Team Member
1 week ago
Sydney Central Business District, Australia HAYS Full timeKick start your banking career with a big 4 bank! Hybrid opportunity $32.69 p/h + super **Your new company** Fantastic Customer Service Adviser opportunity within a Big 4 Bank. Hybrid opportunity with their high tech, modern offices in Sydney CBD, they are currently seeking Customer Service Advisors to join their dynamic and vibrant team. This is an...