Implementation Consultant

2 weeks ago

Sydney, Australia Hexagon Asset Lifecycle Intelligence Full time

Implementation Consultant

**Responsibilities/Main Activities**

As the **Senior Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide work remotely.

**Responsibilities**
- Conducts technical demonstrations and supports presales presentations and product demonstrations.
- Conducts basic, advanced, administration and customised customer training
- May act as the technical lead on project implementations providing technical direction and guidance to the team.
- Identifies additional product/service opportunities in customer organisation that can be delivered.
- May perform other reasonable and related duties as assigned.
- Participate in projects at customer site or remote.
- Give creative solutions.
- Train and mentor others on the technical expertise
- Engaged in documentation and procedures for legacy usage.
- Local influence
- Reports Timesheets
- Customer-oriented and solution-focused
- Support the solution architect in understanding the customer need to provide customised solutions

LI-AC1

**Qualifications and Experience Required**

**Essential**
- A degree or diploma in a related technical discipline (ie Computer Science, Information Technology, etc)
- At least 10 years' experience in a relevant industry and/or with similar technology in a technical support/consulting role
- A minimum of 5 years of specialized technical experience related to specific company or competitors' software and solutions.
- Domestic and international travel is associated with this position - estimated at 25%. A valid passport required
- Assignments may be at a customer site or field office

**Skills and abilities**
- Employee is expected to have, or rapidly obtain, knowledge of Hexagon ALI products (SmartPlant Foundation and SDx) and procedures.
- Potential to learn and acquire knowledge, skills and competencies.
- Uses available resources effectively and efficiently
- Takes responsibility for the development of own knowledge and skills in relation to the business needs
- Is aware of issues facing our customers and the industry
- Displays critical thinking that combines analysis, wisdom, experience and conflicting perspectives
- Able to build and maintain relationships with fellow employees
- Sound communication skills (spoken and written) as it relates to conveying technical information to internal clients
- Demonstrates a commitment to customer satisfaction and quality service
- Handles multiple tasks concurrently and prioritizes workload effectively
- Recent versions of the Microsoft Office software suite

Job ID 11122

  • Implementation Consultant

    1 week ago

    Sydney, New South Wales, Australia Alayacare Full time

    AlayaCare are seeking an Implementation Consultant (Professional Services Associate) to implement our AlayaCare Cloud software and provide training and consulting services to our clients.***About AlayaCare**AlayaCare are a fast-growing mature start-up with a presence in Australia, Canada and the United States who are revolutionising the way aged and...

  • Implementation Consultant

    2 weeks ago

    Sydney, New South Wales, Australia ADP Full time

    Join to apply for the Implementation Consultant (RealTime) role at ADP1 day ago Be among the first 25 applicantsJoin to apply for the Implementation Consultant (RealTime) role at ADPGet AI-powered advice on this job and more exclusive features.Position Title: Implementation Consultant (RealTime)Reporting Line: Implementation ManagerPosition PurposeSupport...

  • Implementations Consultant

    6 days ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Implementations Consultant Job Title: Implementations Consultant Contract Type: Permanent Salary: Negotiable Reference: 6891 Contact Name: Amaraj Bansal Job Description - **The Client** A global company who is involved in providing software to businesses to organise their data. This is done through the combination of planning, analytics, financial...

  • Implementation Consultant

    2 weeks ago

    Sydney, New South Wales, Australia BuildingPoint Australia Full time $104,000 - $130,878 per year

    About usBuildingPoint Australia is a leading player in the construction technology sector, serving as the exclusive distributor of Trimble's cutting-edge software and hardware solutions. Our integrated suite of solutions for the office, extended team and field address the full construction lifecycle from planning/bidding to construction and facilities...

  • Implementation Consultant

    1 week ago

    Sydney, New South Wales, Australia Adp Full time

    Position Position Title: Implementation Consultant (Payforce) Reporting Line: Implementation Manager Overview Implementation Consultant (Payforce) at ADP.This role supports the Implementation Manager to achieve departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and...

  • Implementation Consultant

    4 days ago

    Sydney, New South Wales, Australia Total Synergy Full time

    **ABOUT US**Total Synergy creates project management software for architects, engineers and construction designers. Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which is now a pure cloud SaaS product built on Microsoft Azure cloud technologies.Headquartered in Sydney,...

  • Implementation Consultant

    1 week ago

    Sydney, New South Wales, Australia beBeeImplementation Full time $90,000 - $150,000

    Implementation ConsultantWe are seeking a highly skilled Implementation Consultant to join our team.The successful candidate will play a crucial role in executing projects for the onboarding of new and existing customers.You will oversee the entire implementation process from project initiation to acceptance, ensuring internal and external stakeholders are...

  • Implementation Consultant

    3 days ago

    Sydney, Australia Nudge People Pty Ltd Full time

    Are you looking for a new challenge in the exciting world of FinTech? Our rapidly growing payments and rewards specialist company is seeking an exceptional Implementation Consultant to join their dynamic team. Our client is on a mission to provide outstanding experiences for their merchants and partners. As the Implementation Consultant, you will play a...

  • Implementation Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Adp Full time

    PositionPosition Title:Implementation Consultant (Payforce)Reporting Line:Implementation ManagerOverviewImplementation Consultant (Payforce) at ADP.This role supports the Implementation Manager to achieve departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and...

  • Implementation Consultant

    1 week ago

    Sydney, New South Wales, Australia The Access Group Full time

    Join to apply for the Implementation Consultant role at The Access GroupJoin to apply for the Implementation Consultant role at The Access GroupGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Access GroupWe're looking for people to join the Access family, who share our passion for believing in better, and...