Aps3 Participant Support Officer Brisbane

1 day ago

Brisbane, Australia Talent International Full time

**Job Details**:
**Location**

Brisbane

**Salary**

Up to AU$36.27 per hour

**Job Type**

Full Time

**Ref**

BBBH97929_1674621304

**Contact**

Samuel Beckett

**Posted**

about 10 hours ago

**The opportunity**
Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.
Labour Hire hourly rate for 18 months with the opportunity to extend. APS3 level role paying an hourly rate of $36.27 per hour + Superannuation, to be based out of our client's Brisbane Office.

**About the role**:
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

**Financial Stream responsibilities will include**:

- Managing and resolving participant matters by actioning planning tasks as per the Agency Act
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency online support
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants
- Undertaking research and investigation activities and preparing associated reports and correspondence
- Undertaking a range of data entry activities and ensuring follow up is completed
- Receiving and recording complaints and other feedback in the Business systems

**About you**
- Australian citizenship is a requirement to be eligible for this position
- Previous experience within Government or Disability highly advantageous
- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations
- Microsoft Suite skills (Excel, Word, Outlook, Teams)
- Ability to use initiative and work independently
- Ability to learn new systems and processes

**APPLY**

Submit your resume, or for further information please contact

  • Aps3 Employment Service Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Federal Government Department | Brisbane CBD | Attractive hourly rate | Casual ongoing position **Your new company** - technical support in how to navigate the Workforce Australia online platform - assistance for participants on income support with meeting their mutual obligation and job search requirements - support with referrals to activities and where...

  • Aps3 Administrative Support Officer

    1 week ago

    Brisbane, Australia HAYS Full time

    Seeking an APS3 Administrative Officer to join federal government in Brisbane CBD! **Your new company** Is a federal government agency that prosecutes offences against Commonwealth law. They contribute to a fair, safe and just society here in Australia. **Your new role** Will be working within their Governance and Legal Practice Services branch reporting...

  • Aps3 Administrative Support Officer

    1 day ago

    Brisbane Central Business District, Australia HAYS Full time

    We are currently recruiting for 2 x APS3 Administration Officers to join Federal Government! **Your new company** Is an independent prosecution service established by Parliament to prosecute alleged offences against Commonwealth law. **Your new role** Will be sitting within the Governance and Legal Practice Services branch and will be reporting to the...

  • Aps3 Finance Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    A great opportunity to work within a Federal agency as an APS Finance Officer **Your new company** Hays is partnering with a government ** **agency responsible for conducting electoral events, maintaining the Commonwealth electoral roll, and providing a range of electoral information to the Australian public. This fantastic agency is seeking an APS3...

  • APS3 Document Services Specialist

    12 hours ago

    Brisbane, Queensland, Australia beBeeProcessing Full time $47,080 - $94,240

    About the RoleWe are currently seeking a highly skilled APS3 Processing Officer to join our team in Brisbane. This position focuses on the accurate and timely processing of applications and documentation, ensuring clients receive exceptional service and outcomes.

  • Aps 3 Participant Support Officer

    2 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    OverviewAre you an organised and proactive professional with strong administrative and customer service skills? A federal government agency is seeking an APS3 Participant Support Officer to provide high quality support to clients, families, and internal teams in a fast-paced and dynamic environment.Role DetailsJob Title : Participant Support Officer (APS3...

  • Aps3/4 Program/administration Officer

    7 days ago

    Brisbane, Australia Onpoint 365 Full time

    Great starting point for any APS career - 3 month contract - Brisbane City Location - All considered applicants must be able to obtain and produce a police check_ - **Brisbane City Location**: - **3-month contract**: - **Hold current Baseline security clearance and/or police check**: - **Competitive rates at an APS3 and APS4...

  • Aps3 Participant Support Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Government Organisation | 18 months+ contract | Brisbane CBD location **Your new company**: This public sector organisation is responsible for providing a better experience for thousands of Australians living with disabilities. **Your new role**: You will be responsible for providing procedural, clerical, and administrative support, working in a large team...

  • Aps3 Participant Support Officer

    1 day ago

    Brisbane, Australia HAYS Full time

    A full time, temporary, participant support role in Chermside for 3 months, $37.36p/h + super. **Your new company** This national, independent statutory agency provides funds to eligible people with a disability. **Your new role** You will be assisting the team through customer facing duties such as resolving customer enquiries, managing the shared inbox...

  • Participant Support Officer

    2 weeks ago

    Brisbane, Australia Alya Full time

    Registered NDIS provider - Case Manager/Participant Support Officer - Hybrid work arrangements Is this You? - You have a commitment to service that drives you to see a job through to its completion, and to do it right. - You have high standards and take pride in all aspects of your life. - You are used to high-trust and high-integrity environments and have...