Engagement Manager Premium Serviced Offices Melbourne Cbd

2 weeks ago

Melbourne, Australia The Executive Centre Full time

**The Company**:
The Executive Centre is a market leader in premium flexible workspace, operating 200+ serviced office locations in some of the world’s most prestigious buildings across APAC and the UAE. We are a team of 12,400 employees working together to deliver a seamless office environment, where through consistent support and unparalleled service, our clients thrive.

In Melbourne, we’re a small, hardworking, and friendly team delivering world-class service to our members every day across two CBD locations.

**The Role**
- Lead from the front at reception, greeting clients and guests with professionalism and warmth
- Manage a small front-line team, including:

- Creating and maintaining team rosters
- Conducting regular one-to-one check-ins
- Providing feedback and support for team members
- Ensure our facilities are polished, professional, and always ready for client use
- Support the creation and execution of community events that connect and engage our members
- Work closely with senior management to uphold TEC’s premium service standards
- IT support (basic)
- Facility Management support

**What We’re Looking For**
- Background in flexible workspace (preferred but not essential), corporate hospitality, retail or high-end service environments
- Previous leadership or supervisory experience with small teams
- Strong organisational skills and attention to detail
- Polished communication skills, both written and verbal
- Professional presentation with a friendly, approachable manner
- Tech savvy (Microsoft Office proficiency essential)
- A genuine passion for delivering exceptional service

**What We Offer**
- Monday-Friday, daytime role
- Competitive salary + superannuation (based on experience)
- Professional development and career growth opportunities
- Employee incentives (including paid birthday leave and community service leave)
- Recognition and reward programs
- A supportive and fun team environment in a premium CBD location

**Why Join Us?**

At The Executive Centre, you’ll be part of a global network while working with a close-knit Melbourne team. We combine professionalism with personality, supporting your career growth and celebrating your success along the way.

**Job Types**: Full-time, Permanent

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Paid volunteer leave
- Professional development assistance
- Referral program

Application Question(s):

- Are you available between 8am-6pm on Mon to Fri in Melbourne CBD?
- Are you available to work full time, 38 hours per week?
- How many years of corporate experience do you have?

Work Authorisation:

- Australia (required)

Work Location: In person

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