Op Shop Assistant Supervisor

Retail work with purpose. Work in a fun, diverse team
- One of Sydney's favourite op shop destinations
- At least 30 hours per week - closed Sundays

Wayside Chapel has provided unconditional love, care and support for people on and around the streets of Kings Cross since 1964.

Under the banner of Love Over Hate, Wayside's programs and services are designed to ensure that the most marginalised members of our community have access to essential health, welfare, social and recreational services.

Each year, thousands of people visit Wayside's two centres in Kings Cross and Bondi for assistance in gaining equitable access to essential health, welfare and related services.

Our mission is creating community with no ‘us and them,’ breaking down the barriers of judgement and providing a safe place where people from all walks of life are welcome.

Wayside Chapel are looking for two
**Assistant Supervisors.** One for each of our social enterprise op shops, located in Potts Point and North Bondi.

These are some of Sydney’s most popular second-hand clothes destinations, with a curated range of eclectic, fashion leading, quality bargains. The Op Shops are also a social enterprise that function as a key component of Wayside’s employment pathway program, Wingspan.

The young people work within the Op Shops to develop skills, gain experience, and develop an understanding of themselves as a worker, and then transition out into jobs of their choosing in the mainstream workforce. The Op Shops are run by a diverse group of people who pride themselves on their supportive and inclusive workplace culture and the exemplary customer experience they provide.

**About you**:
You are an adaptable and innovative team member, with effective communication skills and the ability to listen actively and to offer critical feedback. You role model professional behaviours and have a positive, authentic, inclusive personality which you bring to work with you every day.

You have initiative and can inspire staff and maintain a vibrant workplace culture. You are drawn to challenges and enjoy striving towards targets and creating new innovative methods to reach them. You have an interest in fashion and have a great eye for detail.

**You will have**:

- Demonstrated experience of 2+ years in managing a team to achieve KPI’s and targets, ideally in a retail or customer facing business
- Experience and interest in supporting and working with youth-at-risk or vulnerable people
- Experience in training and development of staff on the job
- Experience and understanding of operating an e-commerce business model
- Strong communication skills and ability to keep communication professional, open and constructive, and mediate conflict as required
- Ability to build rapport with diverse types of people, and be openly non-judgmental, considerate, respectful, and kind

**Desirable skills**:

- Knowledge, study, or work experience related to mental health in the workplace
- Experience managing social media platforms and running social media campaigns
- Knowledge of fashion, brands, pricing and quality
- Familiar with MS Office products including Word, Excel, Outlook and PowerPoint as well as e-commerce sites such as Shopify

You will need to be available to work at least 30 hours per week, and have some availability across all the hours our shops are open. Both locations are closed on Sundays.
- Please note that we are firm in our belief that we must embrace all efforts within our remit to manage and mitigate the spread of COVID-19. So, we have made it mandatory for all staff and volunteers to be vaccinated against COVID-19._
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- Offer of employment to the successful applicant is dependent upon completing a Police Check and a Working with Children Check prior to commencing employment. You must have full work rights in Australia to be considered._