Systems Support Officer

2 weeks ago

Ipswich, Australia Ipswich City Council Full time

**About the role**

Council is embarking on an exciting transformation project for our People and Culture technology platforms. The Systems Support Officer will provide business as usual technical support for our current Kronos, SAP Payroll, and SAP SuccessFactors systems.

Some of your key responsibilities will include:

- Support Kronos, SAP Payroll, and SAP SuccessFactors systems
- Troubleshoot and resolve technical issues
- Maintain system security and compliance
- Collaborate with stakeholders to improve service delivery
- Contribute to high-quality reporting

View the position description for more information about the role.

**About you**

To be successful in this role, you will have:

- Tertiary qualifications in human resource management, payroll, or project management
- A minimum of 3 years of experience in supporting Kronos, SAP Payroll, and SAP SuccessFactors systems

**About the Benefits**

This is a full time, fixed term position, with an initial engagement period of 18 months. The position is at our Officers Agreement Level 5, with a starting salary of $97,827 per annum plus superannuation of 12.5% and 17.5% annual leave loading.

Other benefits include:

- **Positive workplace culture**: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
- **Learning and development**: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends

If you are passionate about providing exceptional technical support and want to be part of a dynamic team at Ipswich City Council, we encourage you to apply

**About us**

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
**_‘Ipswich, a city of opportunity for all. Join us.'_**

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

**Join us**
- A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
- A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 25 February 2025

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment screening which will include a criminal history check.

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.

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