Service Advisor

3 days ago

Hawthorn, Australia Mazda Full time

Attractive salary and commission package
- Enjoy staff exclusive discounts on lifestyle and automotive products
- Plenty of growth, training and opportunity available

**About the Role**:
We are seeking an enthusiastic **Service Advisor** to join the team at our **Hawthorn Service Centre**. This position would be ideal for someone who has outstanding customer service skills and a passion for the automotive industry.

**About the role**:

- Being the first point of contact for our customers, you will determine their requirements and communicate with them to ensure a positive customer experience
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible customer service experience
- Meeting and exceeding manufacturers CSI targets

**About you**:

- Experience in a similar role within an Automotive Service Department is preferable however not essential
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Current driver licence
- Be able to work in a team environment
- Demonstrate a high level of care and attention to detail
- Able to work Monday to Friday 7:30am - 5:30pm

**What we offer**:

- Attractive salary and commission package
- Car allowance or company car provided
- The opportunity to work in a well-established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies

**Burwood Mazda** was established in 1964 and has a rich history in the Automotive industry. We offer a wide range of premium vehicle options and comprehensive services across all aspects of vehicle ownership. With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise. Our commitment extends beyond sales, with expert mechanical servicing. At Burwood Mazda, we genuinely consider our people to be one of our greatest assets.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

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