Service Advisor

2 weeks ago

Hawthorn, Australia Burwood Mazda Full time

The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai and Suzuki. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

**About the Role**
We are seeking a motivated and enthusiastic **Service Advisor** to join our Mazda team on a full-time basis based at our Hawthorn service centre.

As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

**Responsibilities**:

- Being the first point of contact for our customers, you will determine their requirements
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding manufacturers CSI targets

**Requirements for the role will involve the following**:

- Experience in a similar role within a Retail Automotive Service Department
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Current driver licence
- Be able to work in a team environment
- Demonstrate care and attention to detail
- Have the right to work in Australia with residency entitlements

**What we offer**:

- Attractive salary and commission package
- Car allowance or company car provided
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies
- Employee Assistance Program with access to comprehensive health and wellbeing resources

Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

  • Communications Advisor

    6 days ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term...

  • Digital Campaign Advisor

    2 weeks ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term...

  • Personal Banking Advisor

    2 weeks ago

    Hawthorn, Australia Westpac Full time

    Join our diverse and growing team at Westpac Hawthorn! - Strong banking consulting and/or sales experience is essential - Part-time role (36 hours per week) **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...

  • Advisor

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: People and Culture is dedicated to creating...

  • Risk and Compliance Advisor

    5 days ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term...

  • Client Advisor

    1 week ago

    Hawthorn East, Australia Benetas Full time

    **Client Advisor (Case Manager) - Home Care Packages** - Join an amazing team in a leading not-for-profit organization - Salary packaging benefits to increase your take home pay - Full-time, permanent office-based role in Gisborne, no after hours and enjoy weekends off **What YOU do matters** - Do YOU have a flair for Aged and Community Care? If so, join...

  • Marketing & Communications Advisor Max Term May 2026 Hawthorn

    5 days ago

    Hawthorn, Australia Access Health and Community Full time

    Marketing & Communications Advisor, Max term part time May 2026 - 22-30 hrs per week, Parental Leave role supportive fun team, Hawthorn - Not for profit community service with salary packaging benefits **About Us** Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over...

  • Communications and Engagement Advisor

    6 days ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term...

  • Edge Services Specialist

    2 weeks ago

    Hawthorn East, Australia Colonial First State Full time

    **The Role** The CFS Edge Service Centre is responsible for our new flagship product CFS Edge. As a Service Centre Specialist you will have the chance to positively impact our financial advisor customers by providing day to day support and education of our products and platforms using new capabilities through telephony channels and web messaging. At CFS,...

  • Edge Services Specialist

    1 week ago

    Hawthorn East, Australia Colonial First State Full time

    **The Role** The CFS Edge Service Centre is responsible for our new flagship product CFS Edge. As a Service Centre Specialist you will have the chance to positively impact our financial advisor customers by providing day to day support and education of our products and platforms using new capabilities through telephony channels and web messaging. At CFS, we...