Commercial Retail Manager

**Commercial Retail Manager QLD**

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

**Your opportunity**

We have an exciting opportunity for a Commercial Retail Manager to join the QLD team. You will be instrumental in creating deeper relationships with our Retail Partners to improve retailer advocacy. The Commercial Retail Manager is responsible for making commercial recommendations and negotiating outcomes to prevent, manage and collect rental arrears.

The role is focused on developing solutions, driving commercial recommendations that ensure a consistent, effective, and commercial approach to the identification and management of commercial risk, and strategies to maximise collection of rent.

**Your key accountabilities will include**:

- Build and nurture retail relationships that enable true customer-centric partnerships that drive better retail performance.
- Analysis of debt reports, more complicated collection issues and higher risk retailers.
- Negotiate mutually beneficial commercial agreements with our Retail Partners to facilitate rental payments, payment plans, rental assistance.
- Recommend and influence commercial decisions with internal stakeholders.
- Identify and implement strategies to deliver commercial outcomes and maintain strong retail partnerships.
- Develop strategy and tactics to manage retailer arrears and promotional allowances to deliver the most commercially acceptable outcome in line with the Leasing and Retail Solutions strategy.

**What will set you apart from the rest?**
- Commercially astute with strong oral and written communication skills, strategy development, negotiation and influencing
- Tertiary qualified; preferably a property, business or retail discipline
- Minimum five years’ experience in debt collection, retail property management or with a national retailer
- Analytical, ability to mitigate risks and solutions focused.

**What sets us apart from the rest?**
- Diverse career paths across our vertically integrated business
- Ability to innovate in a company that not only encourages it but will facilitate it
- We’re recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and committed to creating a workplace culture in which women and men are equally represented, valued and rewarded
- Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and wellbeing discounts, and ability to purchase extra annual leave

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.