Commercial Manager, Next Gen Retailing

**WORK TYPE**:
Full Time

**LOCATION**:
Brisbane

**JOB TYPE**:
Digital & eCommerce

**APPLICATIONS CLOSE**:
**Commercial Manager, Next Gen Retailing**:
Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

**What you’ll be doing**:
As the Commercial Manager for Next Gen Retailing you will plan, direct and manage the sales relationships with Virgin Australia NDC partners (Implementers and Sellers). You will be responsible for designing, and the delivery of the NDC commercial strategy. You will focus on promoting revenue growth and reducing cost of service through developing and optimising partner integrations with a focus on the target markets and industry trade partner’s needs.

This will include but not be limited to;
- Developing, negotiating, implementing, and management of the commercial agreement/s between Virgin Australia and NDC Partners
- Engaging with appropriate internal stakeholders to ensure the agreements meet all finance, legal tax and insurance obligations
- Business planning and day-to-day account management for each NDC Partner
- Establishing and monitoring of revenues and costs
- Ensuring that we capitalise on revenue opportunities around ancillaries, bundles and content offers
- Ensuring that Virgin Australia is well represented in all sales and marketing activity with the NDC Partners;
- Ensuring that the requirements of the NDC Partner are understood by internal parties and managed accordingly
- Having strong commercial relationships with all key decision makers and influencers within the NDC Partners.
- Accountable for ensuring the commercial and customer objectives for the product experience are defined and met via the NDC channel.

**Who we’re looking for**:
You will have significant experience in implementing and managing complex Global Sales Agreements >$200m. You have strong knowledge and understanding of airline distribution and the retailing techniques and will be well versed in NDC merchandising ecosystem to enhance trade partner, aggregators, and travel agency adoption. You will have highly developed stakeholder management skills with ability to interact at all levels of a complex organisation as well as with external stakeholders. You will have a data driven approach using analytics to identify opportunities to improve capabilities. You will have proven success in development of account strategy, short to medium term and devise account management and engagement plans

**What you’ll get from us**:
We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to);
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**

**COVID-19**

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

**Ready to apply?**

We’re ready to hear from you.