
Customer Service Advisor
2 weeks ago
Join our strong team of bankers in Waverly Gardens
- Part-time role, 26.6 hours per week
- Strong customer service experience essential
**How will I help?**
We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Customer Service Advisor, your role will entail: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future
**What’s in it for me?**
In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.
In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more
**What’s it like to work there?**
We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
-
Customer Service Advisor
5 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This 12 month Maternity Leave - Customer Service Advisor role offers an enthusiastic, motivated and ambitious customer service representative...
-
Customer Service Advisor
5 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This Fulltime Customer Service Advisor role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to...
-
Customer Service Advisor
7 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY Reporting to the Critical Incident Desk Advisor, this part time role offers an enthusiastic, motivated and customer centric, customer service...
-
Customer Service Advisor
1 week ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **The Opportunity**: This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced,...
-
Customer Service Advisor
6 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **The Opportunity**: This 6 month fixed term role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast...
-
Customer Service Advisor
6 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **THE OPPORTUNITY**: Reporting to the Help-desk Manager, this Full-time Customer Service Help-desk role offers an enthusiastic, motivated and customer centric,...
-
Customer Service Advisor
1 week ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional team...
-
Customer Service Advisor
2 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional...
-
Customer Service Advisor
1 week ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our new partners - Goodstart. **THE OPPORTUNITY**: Reporting to the Helpdesk Manager, this role offers an enthusiastic, motivated and customer centric, customer service...
-
Customer Service Advisor
7 days ago
Mulgrave, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional...