Customer Service Advisor

1 week ago

Mulgrave, Australia City FM Australia Full time

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.

THE OPPORTUNITY

This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional team taking your career to the next level by supporting our valued customer - Coles.

**Your key responsibilities will include**:

- Effectively manage a high volume of both inbound/outbound calls.
- Resolve, manage and escalate problems logged by our customers.
- Accurately capture data and work to realistic KPI’s.
- Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.

**You will be required to**:

- 1 - 2 year experience working in a call centre - Highly desirable.
- Exceptional customer service focus.
- Excellent communication skills, both written and verbal.
- Strong attention to detail.
- Attend onsite paid training for 2 weeks.

**What we offer**:

- Full time secure employment within a recently custom designed modern building.
- We supply semi-continental breakfasts each day including coffee
- Above award wages paid weekly.
- Hybrid work model, we supply the laptop.
- Supportive, fun and encouraging team.
- Career progression.
- Free on-site parking when on-site.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

  • Customer Service Advisor

    3 days ago

    Mulgrave, Australia Westpac Group Full time

    Join our strong team of bankers in Waverly Gardens! - Part-time role, 26.6 hours per week - Strong customer service experience essential **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs....

  • Customer Service Advisor

    4 days ago

    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **THE OPPORTUNITY**: Reporting to the Critical Incident Desk Advisor, this role offers an enthusiastic, motivated and customer centric, customer service...

  • Customer Service Advisor

    2 weeks ago

    Mulgrave, Australia City FM Full time $104,000 - $130,878 per year

    City FM Australia (City) provide world leading Facilities Management, Engineering, Energy and Soft Service solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.The Opportunity:This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced,...

  • Customer Service Advisor

    2 weeks ago

    Mulgrave, Victoria, Australia City Facilities Management Full time $60,000 - $80,000 per year

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. The Opportunity: Reporting to the Critical Incident Desk Supervisor, this Permanent Full time opportunity offers an enthusiastic, motivated and customer centric,...

  • Customer Service Advisor

    1 week ago

    Mulgrave, Australia City FM Full time $104,000 - $130,878 per year

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.The Opportunity:Reporting to the Critical Incident Desk Supervisor, this Part Time 6 Month Fixed Term opportunity offers an enthusiastic, motivated and customer...

  • Customer Service Advisor

    1 week ago

    Mulgrave, Victoria, Australia City Facilities Management Australia Full time $104,000 - $130,878 per year

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. The Opportunity:Reporting to the Critical Incident Desk Supervisor, thisPart time6 Month Fixed Termopportunity offers an enthusiastic, motivated and customer...

  • Service Advisor

    1 week ago

    Mulgrave, Australia Eagers Automotive Full time

    Competitive remuneration package - Work for Australia's no. 1 automotive brand! - Join Australia's largest automotive retailer **In your role as a Service Advisor you will be 100% focused on managing your Guests' experience whilst their vehicle is in our care.** Your Customer centric nature will ensure you deliver the ultimate Customer Experience to each...

  • Customer Service Advisor

    2 weeks ago

    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering, Energy and Soft Service solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **The Opportunity**: This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast...

  • Customer Service Advisor

    2 weeks ago

    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional team...

  • Customer Service Advisor

    2 weeks ago

    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional...