Village Administrator

About Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive - not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Keyton Perks & Benefits
- Generous leave entitlements, (up to 4x wellbeing leave days)
- Fitness Passport - discounted gym membership for you and your family
- Training and working with a supportive and fun team
- Thrive as part of a strong team in an exceptional work environment
- Career development and growth opportunities
- Employer referral program
- Reward & Recognition Services
- Employee Deals
- Health & Wellbeing and Reward Program
- Unmind mental wellbeing app access
- Excellent company benefits and discounts on offer
- Discounted health insurance, annual vaccinations and skin checks
- The opportunity to make a meaningful impact in the lives of our residents

Your Day on A Page
Evelyn Ridge Retirement Village is currently seeking an enthusiastic, committed, customer focused Village Administrator to join them on permanent part-time basis - Wednesday and Thursday 8:30am
- 4pm.
Tucked away in a leafy corner of peaceful Mt Evelyn, this welcoming retirement village enjoys an unparalleled location surrounded by national parks, renowned wineries, and breathtaking scenery.
Our residents are independent retirees who have sought the company and safety of living in a community of like-minded individuals with service provided that give them and their families the reassurance that they will be cared for if the need arises.
Your role will involve providing customer service to our residents and visitors, supporting the general operation of the village as well as providing direct support to the Village Manager. In addition to this, your tasks will include assisting on reception, data management and managing enquiries from residents and guests.
At Keyton, we are one team, and our Village Administrator will embody our values every day:

- Connect as One Team: Collaborate with the small team to ensure smooth daily operations and effective communication.
- Realise the Opportunities: Identify and address the needs of residents and visitors promptly, providing solutions and support.
- Make Room for Kindness: Create a welcoming and inclusive atmosphere where everyone feels valued and respected.
- Find the Fun: Maintain a cheerful and positive demeanour, contributing to a lively and enjoyable environment.
- Lead with Heart: Interact with residents and visitors with genuine care and compassion.

About You
For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.
- Administration and demonstrated customer service experience
- Experience with Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
- Excellent verbal and written communication skills
- Be highly organised and able to prioritise competing tasks
- Willingness to learn and professionally develop
- A professional, initiative-taking and can-do attitude.

Ready to Join the Fun?
**Please note**: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.