Employee Relations Advisor

**Employee Relations Advisor**
- **Permanent full-time role based in North Sydney**:

- ** Grow your ER career within our Advisory Services team**:

- ** Take advantage of many discounted services with our Employee Benefits program**

**About us**

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

**About the role**

PN is embarking on an exciting organisational change within the People team, and we have a great opportunity available for an Employee Relations Advisor who is focused on developing their career within Employee Relations to join our Advisory Service team.

As an Employee Relations Advisor, you will be responsible for providing advice and coaching on a range of employee relations matters, leading investigations, and case management activities, and supporting strategic ER initiatives.

Key Accountabilities include:

- Undertake workplace investigations, including preparing documentation including reports and outcome letters.
- Maintain accurate record-keeping for interactions and case management activities in our Service Now platform.
- Advise and support leaders and the People team on ER matters, ensuring compliance with relevant legislation and policies.
- Implement strategies and training that align with business priorities and improve ER service delivery.
- Provide advice on complex ER issues, including policy matters and legislative changes.
- Support and collaborate with various teams for continuous improvement in ER processes and compliance activities.

**About you**

To be successful in this role, you will be an experienced and motivated Employee Relations professional with demonstrated experience within HR / ER advisory role. Experience within a blue-collar industry such as transport and logistics, mining, construction, or aviation will be highly regarded.

To be successful in this role, you will need:

- Tertiary qualifications in Human Resources, Law, Industrial Relations, or related field
- 2 or more years in a HR Advisor or ER role
- Knowledge of employment law
- Strong analytical and problem solving skills
- Excellent interpersonal and communication abilities
- Ability to influence and negotiate effectively
- Commitment to confidentiality and ethical handling of sensitive information

**The benefits**

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

- Industry leading programs focussed on your growth and career development
- Paid parental leave up to 12 weeks for primary carers after 12 months service
- Opportunity to purchase additional annual leave
- A focus on your mental health and wellbeing through our PeerConnect program
- Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
- Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
- Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
- Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us