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Internal Sales Representative

3 weeks ago

Hunter Valley, Australia WesTrac Full time

**_For more than 25 years WesTrac has set the benchmark in equipment management solutions, providing customers across Western Australia, New South Wales and the Australian Capital Territory. As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customer with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions. With more than 3,000 staff and 140 apprentices, WesTrac is dedicated to creating and delivering outstanding value for our employees. Let’s do the Work._**

**About the role**

WesTrac are seeking passionate, driven and personable individuals to join our high performing sales team in one of our NSW branches.

This role is responsible for the proactive management of an assigned territory to establish a market share for WesTrac within the assigned retail customer base.

The position is Monday to Friday, 40 hours per week.

**Key Responsibilities**
- Customer Service & Relationship Building - Identify and qualify new opportunities by phone, manage customer relationships, providing customer solutions & update existing customer information.
- Sales Development - Document all leads and activities within the Customer Relationship Management (CRM) systems; Nurture opportunities in a sales pipeline with the intention of growing into later sales.
- Manage online marketing leads
- Reporting & Quotations

**Skills & Experience**
- Previous experience in a customer service position
- Ability to develop strong positive relationships with customers
- Experience using Microsoft CRM or other Sales/Records Management Systems
- Re-engage with dormant customers and hunt leads
- Excellent communication skills (written, verbal and interpersonal)
- Computer literacy skills - MS Office
- Excellent organisational and time management skills
- Well-developed analytical and decision-making abilities
- Ability to work well autonomously and within a team
- Excellent problem solving skills and the ability to think outside of the box
- Continuous improvement

**_Desirable:_**
- Sales experience, preferably tele-sales experience
- Earthmoving product knowledge
- Exposure to the Construction and/or Earthmoving industries
- Experience in an automotive dealership

**Why join WesTrac?**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration
- Annual Remuneration and performance review
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028 and quote job number 882881.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._