Card Administration Specialist

3 days ago

Macquarie Park, Australia Transport For NSW Full time

**Card Administration Specialist**:

- Organisation/Entity: Transport For NSW
- Job category: Identified positions
- Job location: Macquarie Park, NSW, AU, 2113
- Job reference number: 100642
- Employment type: Permanent Full-Time
- Salary range: $133545.0-$149568.0

**If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.**

**Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.**

**In this role**:
You will be working as part of the Security team, part of the Workplaces Branch of Transport for NSW. You be responsible for card management services and the safety and security of our facilities and staff across Transport for NSW.

You will enhance existing access card processes to enable requests to be handled in a compliant and efficient manner. You will also effectively deliver on requests relating to access cards, cards of authority and management of the relevant access card systems.

You will process complex requests, carry out auditing, provide support and identify solutions to close any service delivery gaps. You will also develop training and support material including delivery of training sessions.

For more information on this position and business unit, view the role description and information pack.

**About you**

You are an experienced Card Administrator who has demonstrated access control system expertise and experience, ideally across complex property portfolios.

You are a problem solver who can create strategies to increase compliance and reduce errors, including system enhancements. You will also be able to analyse data and create and present insightful reports to the business.

You will have exceptional communications skills both written and verbal, as you will develop and present training material. You will also thrive in a fast-paced environment and be able to coordinate a high volume of requests without compromising quality.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

Applications close: 11:59 pm Monday 11th August 2025.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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