Relationship Officer

2 weeks ago

Melbourne, Australia Bendigo & Adelaide Bank Full time

We are open to discussing, full-time, 9 day fortnight (pro-rata salary) or 4 day week (pro rata salary)

About the role

As a Relationship Officer (RO) you will play an important role in managing the lending portfolio of your business unit. Your role focuses on supporting our relationship team maintaining and growing of our customer base. The core focus is driving lending growth by actively supporting your team and assisting customers in reaching their financial goals. You will leverage your knowledge of portfolio management and consumer and business lending to ensure the effective management the lending portfolio of your business unit. Your broad knowledge of Bank products and services will enable you to actively support the relationship team to implement strategies for customer acquisition and retention, ultimately working to meet the business unit targets.

You can be based from the South Yarra office or the Docklands office and we support a hybrid working model. So one or two days per week in the office is required.

About you

You will be reporting directly to the Senior Relationship Manager to provide an outstanding customer experience. Other areas of experience and knowledge that will help you succeed in this role includes:
Strong understanding of banking products (lending, credit)
Demonstrate strong understanding of bank policies and regulations
Sound knowledge of financial analysis and demonstrated ability to solve complex problems
Ability to understand and interpret financial statements
Demonstrated track record of building and maintaining customer relationship and service excellence

We are looking for someone with experience in the banking environment, not necessarily business banking. We would consider those who are currently in a branch based role or phone based lending role who is looking for a bit more indepth and rounded experience for their banking career.

About us

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Why us?

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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