Client Liaison Officer

4 days ago

Canterbury, Australia Boroondara Aged Services Society (BASScare) Full time

Community Services - Canterbury Centre | Administration/Support/Service/Reception
- Closing date: 02/03/2025

BASScare is a leading aged care provider committed to supporting seniors and their families by providing a wide range of services, including residential care, community care, respite, and dementia-specific services. We pride ourselves on creating a positive and welcoming environment for both clients and staff.

We are currently seeking a **Client Liaison Officer** to join our team and be the welcoming 'front-of-house' at our Community Centre. This role is key in ensuring our clients have an exceptional experience while accessing BASScare’s services.

**Job Role**

In this role, you will:

- Welcome clients and visitors, offering information and promoting BASScare services.
- Oversee site building responsibilities, including security, cleaning, and key management.
- Provide hospitality services, including serving food, tea, and coffee, while maintaining a welcoming environment.
- Assist with administrative duties, such as filing, photocopying, data entry, and maintaining record management systems.
- Handle client payments and complete banking duties.
- Support marketing efforts by assisting with writing, producing, and proofreading marketing materials.
- Participate in continuous improvement processes to enhance BASScare services.

**About You**

You are someone who:

- Has experience in reception or administration.
- Possesses strong interpersonal and communication skills, with the ability to build rapport with clients, families, staff, and volunteers.
- Is empathetic, proactive, and committed to delivering high-quality customer service.
- Has a collaborative approach and enjoys working in a team environment.
- Is flexible and adaptable to changing needs.
- Holds a current First Aid and CPR certification and a valid Police Check.
- Holds a valid driver’s license.

**Desirable**:

- Experience working in a health, aged care, or not-for-profit environment.

**Salary and Hours**
- $27 - $30 per hour + super + salary packaging
- Part-time position, 45 hours per fortnight

**Benefits**
- Great team and organizational culture.
- Ongoing training and development opportunities.
- Access to Not-for-Profit salary packaging - increasing your take-home pay.
- Free onsite parking.
- Access to our recognition and reward program.
- Quarterly social functions.

**Job Requirements**
- Experience in reception or administration.
- Current Police Check (or willing to obtain).
- Current First Aid Certificate (or willing to obtain).

  • Administrative Officer

    2 weeks ago

    Canterbury, Australia daar Full time

    **About Us**: Are you eager to contribute to a team renowned for its excellence, skill, and unwavering dedication? daar is your destination. We are an allied health powerhouse, dedicated to transforming the lives of our clients. Our team works in harmony, fuelled by a unified mission to deliver holistic, client-focused care that aims for the highest...

  • Administration Officer

    23 hours ago

    Canterbury, Australia daar Full time

    **About Us**: daar Allied Health Clinic is a leading healthcare provider dedicated to delivering high-quality patient care and support. Located in the heart of the community, we pride ourselves on creating a welcoming environment for all our patients and staff. Our team is growing, and we are currently looking for a motivated and detail-oriented...

  • Lifestyle and Group Activities Officer

    1 week ago

    Canterbury, Australia Boroondara Aged Services Society (BASScare) Full time

    BASScare is a community based, not-for-profit organisation, providing compassionate care for the aged in the Boroondara community. Our journey began 65 years ago when we first formed in 1956 as the Canterbury Citizens Welfare Committee. Every one of our services is designed to enhance not only physical and mental wellbeing, while encouraging independence...

  • Accounts Receivable Officer

    2 weeks ago

    Canterbury, Australia BASScare Full time

    Closing date: 12/10/2025 **Join a purpose-driven organisation supporting the wellbeing of older Australians.** Reporting to the Finance Manager, the responsibilities of the role include: - Processing resident & client billing across our Residential Aged Care, Retirement Living and Community Services businesses - Maintaining accurate resident and client...

  • Accounts Receivable Officer

    2 weeks ago

    Canterbury, Australia Basscare Full time $70,000 - $120,000 per year

    Closing date: 12/10/2025Join a purpose-driven organisation supporting the wellbeing of older Australians.Are you an experienced and detail-oriented finance professional? This is a great opportunity to join our Finance team BASScare. We are seeking a candidate with excellent communication skills and the ability to deliver exceptional service outcomes. The...

  • Accounts Payable Officer

    2 weeks ago

    Canterbury, Australia BASScare Full time $60,000 - $80,000 per year

    Closing date: 20/07/ Join a purpose-driven organisation supporting the wellbeing of older Australians. We are seeking an experienced and detail-oriented Accounts Payable Officer to join our Finance team on a full-time, 6-month contract. This is a vital role within our aged care organisation, ensuring timely and accurate financial processing that...

  • Sports Operations Coordinator

    23 hours ago

    Canterbury, Australia Sports Aid Full time

    **Welcome to Sports Aid!** We are currently in search of a detail-oriented Sports Operations Coordinator to join our dynamic team on a part-time basis. **Responsibilities**: - **Job Advertisement**: Craft compelling job ads and post them on leading platforms such as Indeed, and Sportspeople to attract top talent. - **Interview Coordination**: Efficiently...

  • Allied Health Receptionist

    1 week ago

    Canterbury, Australia i-Fit Group Full time

    If you are highly motivated, enthusiastic and has passion in customer service and administrative role then this is the right job for you! You will be responsible for assisting practitioners in their day to day schedules. You will ensure the smooth operation within the office. You will be the first initial contact of all i-Fit Group clients and will be...

  • Administrative Assistant

    5 days ago

    Canterbury, Australia i-Fit Group Full time

    If you are highly motivated, enthusiastic and has passion in customer service and administrative role then this is the right job for you! You will be responsible for assisting practitioners in their day to day schedules. You will ensure the smooth operation within the office. You will be the first initial contact of all i-Fit Group clients and will be...

  • Full Time Administration Assistant

    2 weeks ago

    Canterbury, Australia iFit Group Full time

    If you are highly motivated, enthusiastic and has passion in providing a high level of customer service, this role is for you! You will be responsible for assisting iFit Group clients and practitioners in their day to day schedules. You will ensure the smooth operation within the office. You will be the first initial contact of all i-Fit Group clients and...