Public Sector Account Manager

3 days ago

Geelong, Australia WorkSafe Victoria Full time

$148,113.00 per annum + 12% superannuation
- x3 full time, fixed term opportunities until 31/03/2027
- Geelong based role (hybrid - 3 days a week in office)

About the opportunity

Return to Work Victoria (RTWV), as a key component of the corporate strategy will establish a Public Sector relationship management function to build strong relationships with key stakeholders, to deliver mutually beneficial recovery and RTWV outcomes for the public sector, their employees and the scheme.

The purpose of this role is to provide bespoke account management expertise to public sector employers, union and industry stakeholders, nominated scheme agents and providers. Working collaboratively to deliver better claim outcomes, stronger relationships and business objectives.

Key accountabilities
- Initiate, establish and maintain strategic relationships with a portfolio of public sector employers to understand their operational context and advance recovery and return to work objectives
- Identify and respond to existing gaps and emerging strategic issues impacting outcome delivery within public sector employers, by developing and implementing tailored supports and solutions that address specific needs and promote effective claim management delivery
- Lead and coordinate negotiations with internal and external stakeholders to secure commitment and collaboration on projects
- Evaluate incomplete or ambiguous information with care, factoring in risks and contextual nuances, and making decisions consistent with WSV's regulatory mandate - ensuring the employer's legal and duty holder responsibilities are properly preserved
- Manage account management to large-scale public sector employers; ensuring operations are effectively executed in accordance with the RTWV public sector strategy and contributing to the WorkSafe Victoria corporate strategy
- Manage complex and/or sensitive matters with a high degree of autonomy, exercising sound judgement while operating under board strategic direction

About you

You are an account manager / relationship professional with demonstrated knowledge and experience of workers compensation claims management and premium processes. You are passionate about delivering positive outcomes and making a difference. Your specialist knowledge and client centred approach allows to you build and maintain trusted working relationships with your stakeholders.

Additionally, you will possess the following:

- Proven ability to build, influence and sustain effective and constructive working relationships with stakeholders
- Proven ability to analyse complex data, using data to identify opportunities to improve performance / mitigate risk
- Demonstrated experience in leading stakeholders through complex information/programs/issues and to gain commitment
- In depth knowledge and expertise in the systems, legislation and regulations governing the functioning of the workers' compensation industry
- Emotional intelligence and cognisant of the broader implications of role decisions on injured worker outcomes, stakeholder perceptions and WorkSafe performance
- Ability to travel to meet with stakeholders at various locations
- Tertiary qualifications in Business, Allied Health speciality and/or Occupational Health or significant industry experience in workers compensation (desired)

Applications close 11:00pm Wednesday 29 October 2025.

  • Public Sector Account Manager

    3 days ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $120,000 - $180,000 per year

    Job description:Public Sector Account Manager$148,113.00 per annum + 12% superannuationx3 full time, fixed term opportunities until 31/03/2027Wadawurrung / Geelong based role (hybrid – 3 days a week in office)About the opportunityReturn to Work Victoria (RTWV), as a key component of the corporate strategy will establish a Public Sector relationship...

  • Business Support Officer

    3 days ago

    Geelong, Australia Public Sector People Full time

    Local government opportunity - 3-month temporary contract - Flexible working arrangement Public Sector People are working with a regional council located 1 hour outside of Melbourne to recruit a Business Support Officer for a 3-month temporary contract. Working with the local laws team the successful applicant will be responsible for providing...

  • Tax Accountant – Public Practice

    3 days ago

    Geelong, Victoria, Australia Affinity Talent Full time $80,000 - $120,000 per year

    Role: Senior Tax Accountant – Public PracticeLocation: Torquay, Victoria (Full-time, office-based with one WFH day per week)About the firmLeading Small Business Accountants & Business Restructuring Specialists. We offer expert accounting and taxation services as well as business finance solutions. With extensive grassroots experience establishing and...

  • Account Manager

    5 days ago

    Geelong, Australia News Corp Australia Full time

    **What’s the role?** Maternity Leavae Cover! **FINANCIAL** - Deliver business retention and growth by portfolio. - Develop and implement strategies to correct shortfall in revenue objectives. - Identify, prospect and close new business opportunities - Cold calling and prospecting - Formulate, implement and manage strategic business plans to...

  • Account Manager Advertising

    1 day ago

    Geelong, Australia Roc Consulting Full time

    JOIN A HIGHLY REGARDED MEDIA COMPANY - CLOSE-KNIT COMPANY CULTURE, GREAT TRAINING AND DEVELOPMENT - COMPANY CAR! **COMPANY** This business is regarded nationally as a top provider of media advertising across Victoria. They provide complete full time media publications to **ALL** industry verticals from Education to Medical. The business offers an amazing...

  • Junior / Intermediate Accountant

    2 weeks ago

    Geelong, Victoria, Australia Future Fluent Full time $60,000 - $80,000 per year

    Future Fluent is partnering with an established accounting firm in Geelong who are looking for Junior to mid-level Accountants to join their growing firm. The company offers annual salary reviews, flexible working arrangements and a strong incentive schemes.Key Responsibilities:Preparation of financial statements, tax returns, business activity statements...

  • Accounts Administrator

    19 hours ago

    Geelong, Victoria, Australia InHab Australia Full time $60,000 - $90,000 per year

    About UsAt InHab Australia, we're dedicated to providing exceptional housing solutions within the NDIS framework.We help people live independently, with dignity and choice — and we're growingWe're looking for a motivated and detail-oriented Accounts Administrator with experience in NDIS claims and finance administration to join our supportive, friendly...

  • Public Art Project Officer

    2 weeks ago

    Geelong, Australia City of Greater Geelong Full time

    **Public Art Project Officer**: **Job no**: 499330 **Work type**: Permanent Part Time **Classification**: Band 6 ($90,263 - $97,365 pa) **Categories**: Arts & Culture **About the role** As the Public Art Project Officer, you will oversee the operations of the City's Public Art Program while spearheading the development and implementation of new public art...

  • Business Readiness

    1 day ago

    Geelong, Australia HAYS Full time

    Business Readiness / Governance / Project Release / Agile / CRM Projects / Contract Role / Public Sector **Your new company** Hays in Geelong are currently partnered with a large public sector organisation located in Geelong CBD, Victoria. We are seeking to appoint **Business Readiness & Release Manager on 6 months contract with potential...

  • Asset Management Analyst

    5 days ago

    Geelong, Australia City of Greater Geelong Full time

    **Asset Management Analyst**: **Job no**: 499460 **Work type**: Permanent Full Time **Classification**: Band 7 ($100,064 - $110,990 pa) **Categories**: Finance **About the role** The Asset Management Unit is at the heart of the City’s infrastructure, driving the strategic management of a dynamic $4.1 billion asset portfolio. This powerhouse team keeps...