Operations Specialist

1 week ago

Brisbane, Australia Queensland Health Full time

**The role**: This is your chance to join eHealth Queensland, one of Queensland's largest Information Management (IM)/ Information and Communication Technology (ICT) functions.
This role is focused on delivering and sustaining critical information services and innovative technology solutions to support delivery of healthcare services for Queenslanders. The core behaviours of our team are based on collaboration, innovation and customer focus.

**Key responsibilities include**:

- Establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.
- Provide advice on DevOps automation tools, scripts and processes.
- Provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.

Are you right for this role?
The ideal applicant will be someone who can demonstrate the following:

- Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management. (SFIA: USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3, TEST Level 4)
- Demonstrated expertise and technical skills in one or more of the following: (SFIA: TECH Level 5)
- Database Administration: SQL Microsoft Server suite of products - all supported versions in Enterprise configuration (2008, 2012, 2014, 2016, 2017 and 2019)
- Experience in other database technologies would be an advantage.
- Demonstrated skills in PowerShell and TSQL.
- Demonstrated skills in deployment automation scripts, Octopus, Continuous Integration build tools and processes.
- Provide high level of technical expertise to provide technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focus organisation. (SFIA: ITOP Level 4, TECH Level 5)
- Well developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions. (NHS: Effective and strategic influencing)
- Demonstrated skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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