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IT Support Officer

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Well established local council is hiring for IT Help Desk Support

If you are an experienced IT Help Desk technician keen to join an exciting team to deliver technical and desktop services support, this role is for you

About the organization

This organization operates under the vision to become the sector-leading organisation delivering outstanding customer experience and community outcomes. It is an equal opportunity employer, committed to providing an accessible and safe working environment that embraces and values child safety, diversity and inclusion.

About your role/responsibilities:

- L2 (along with L1) internal and external support
- Trouble shooting work
- Customer facing / strong internal communication to resolve issues.
- About 20 tickets circa per day, plus calls and walk up

Further information will be shared as you proceed to the next steps.

**What you need to do now**

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If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2746801