Customer Support Representative

2 weeks ago

Brisbane, Australia Truly Malaysian Village Full time

As a Customer Support Representative at Truly Malaysian Village, you will be the first point of contact for our visitors, providing them with assistance, information, and support. You will play a vital role in ensuring that every visitor has a positive experience, addressing their inquiries, and resolving any issues that may arise. Your passion for customer service and knowledge of our offerings will help create memorable experiences for our guests.

**Key Responsibilities**:
Greet and assist visitors upon arrival at Truly Malaysian Village.

Handle customer complaints and concerns with empathy and professionalism, working towards satisfactory resolutions.

Maintain up-to-date knowledge of promotions, events, and changes in services.

Gather customer feedback and suggestions to improve services and offerings.

Report recurring issues or trends to management for further action.

Maintain accurate records of customer interactions and transactions.

Assist with administrative tasks as needed, including data entry and inventory management.

Collaborate with team members to enhance the overall visitor experience.

**Qualifications**:
High school diploma or equivalent; additional education in hospitality or customer service is a plus.

Previous experience in customer service or a related field is preferred.

Excellent communication skills, both verbal and written.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Proficiency in using computers and customer service software; familiarity with CRM systems is an advantage.

**Job Types**: Full-time, Part-time, Seasonal, Contract
Contract length: 3 months

Pay: $46,685.72 - $77,856.34 per year

Expected hours: No less than 24 per week

**Benefits**:

- Dental insurance
- Employee discount
- Free drinks
- Free food
- Health insurance
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplementary Pay:

- Monthly bonus
- Quarterly bonus
- Signing bonus

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Brisbane QLD 4000

  • Customer Support Representative

    1 day ago

    Brisbane, Queensland, Australia Tait Communications Full time

    Customer Support Representative - BrisbaneJoin to apply for the Customer Support Representative - Brisbane role at Tait CommunicationsCustomer Support Representative - Brisbane3 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Representative - Brisbane role at Tait CommunicationsGet AI-powered advice on this job and more...

  • Customer Support Representative

    6 hours ago

    Brisbane, Queensland, Australia Tait Communications Full time

    Customer Support Representative - BrisbaneJoin to apply for the Customer Support Representative - Brisbane role at Tait CommunicationsCustomer Support Representative - Brisbane3 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Representative - Brisbane role at Tait CommunicationsGet AI-powered advice on this job and more...

  • Customer Support Representative

    2 weeks ago

    Brisbane, Australia Ngare Employment Full time

    **Customer Service Representative** We are seeking experienced and enthusiastic Claims Representatives to join our growing team in Brisbane. Reporting to the Customer Manager, you will be responsible for managing a portfolio of customers by way of developing strong and effective relationships, championing communication, and determining workers’...

  • Customer Support Representative

    5 days ago

    Brisbane, Australia aXcelerate Full time

    **About us** aXcelerate is a leading SaaS providing a next-generation software suite that powers millions of learners' course and competency records throughout Australia. We are seeking a Customer Support Representative to join aXcelerate’s growing team. As part of the Customer Support team, you will be the face of the company to our clients. You’ll...

  • Customer Support Representative

    3 hours ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Hitachi BenefitsA competitive and rewarding salary package inclusive of Super & Company Biannual BonusesFully maintained company vehicle + Personal laptop + work mobileExclusive staff discounts on Medibank Health Cover and a range of other in-house products and servicesEnd-to-end, OEM-level training to ensure you are well equipped to perform your bestReal...

  • Customer Sales and Support Representative

    2 weeks ago

    Brisbane, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Customer Sales Support Representative - Milton | Brisbane QLD Join our dynamic team at the forefront of customer engagement! Situated in the vibrant Milton Green precinct, we are seeking a dedicated Customer Support Representative. Your role will be crucial in assisting customers with Sandvik parts orders and quotations,...

  • Customer Support Representative

    1 week ago

    Brisbane, Australia Tait - Asia Pacific Full time

    **Customer Support Representative - Brisbane** We're looking for a motivated and customer-focused **Customer Service Representative (CSR)** to join our Tait Asia Pacific team. In this role, you'll play a key part in ensuring our customers and distributors receive outstanding service, while also supporting our sales team and contributing to the success of...

  • Customer Sales Support Representative

    2 weeks ago

    Brisbane, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Customer Sales Service Representative - Milton | Brisbane QLD Join our dynamic team at the forefront of customer engagement! Situated in the vibrant Milton Green precinct, we are seeking a dedicated Customer Support Representative. Your role will be crucial in assisting customers with Sandvik parts orders and quotations,...

  • Customer Sales Support Representative

    5 days ago

    Brisbane, Australia Sandvik Full time

    Deadline: - Sep 1 - Country: - Australia - Location: - Brisbane QLD, Queensland - Job-ID: - R0044296 - Job category: - Sales and Product Service **Customer Support Representative - Milton, Brisbane** We have an exciting opportunity for applicants with a passion for customer service! Working from our new office facility at the Milton Green precinct, we...

  • Customer Support Sales Representative

    2 weeks ago

    Brisbane, Australia Komatsu Full time

    Join a global OEM with opportunities for growth and development - Exciting benefits, training & allowances - Work autonomously, build relationships and make the role your own **The Opportunity**: Komatsu is paving the way for a passionate individual to relocate to the thriving hubs of Mount Isa or Emerald. While we offer an initial FIFO arrangement from...