Workplace Services Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
Are you passionate about creating an efficient and seamless workplace experience? We are seeking for a dynamic individual to us to be our Workplace Services Coordinator - Mail & Logistics.
You will be part of the wider Workplace team in driving and shaping the future of workplace services. You will also be involved in office and facility tours to showcase the available facilities and services.
This role is office-based, required 5 days a week in a premium corporate office in the Sydney CBD.
**Snapshot of the role**:
Manage all aspects of mailroom operations, including inbound and outbound shipments
Handle international shipping and customs procedures
Coordinate with internal teams and external partners to ensure timely deliveries
Assist to manage Workplace Services ticketing system and information channels (Slack, Google Sites, Quip)
Conduct and coordinate office and facility tours, showcasing facilities and services
Compile information and facts about the office and building for tours

**Requirements**:
3+ years experience in corporate real estate, facility management, workplace services, or hospitality
Proven experience in mailroom management, shipping, and customs procedures
Sound IT Proficiency, ideally in Google Suite, Slack, Quip, and service ticketing tools
Strong interpersonal, organizational, and communication skills
Ability to work in a fast-paced environment with ability to manage competing deadlines
Knowledge of corporate culture building and employee engagement
Excellent presentation skills for conducting facility tours
**What you can expect from us**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Hybrid / flexible working
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.