Pre-sales Consultant

1 week ago


Melbourne, Australia RLDatix Full time

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively.

RLDatix is truly global, with over 1,400 employees worldwide in the UK, Europe, Middle East, Australia, Canada, and the United States allowing us to be at the forefront of global patient safety and the Governance, Risk, and Compliance (GRC) movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do. We’re always looking for people who are passionate about making a positive change in healthcare to join our team. Come and make an impact in a growing organization committed to patient care

**Role Summary**:
RLDatix has been designing and building innovative products to optimise complex organisations since 1991. We have taken expertise from a number of industries and applied this to the specific issues and complexity of healthcare. Today we focus on delivering software tools to help healthcare institutions manage their workforce, risk, incidents and compliance to ensure safer patients and clients, safer staff and a safer and sustainable organisation. In APAC we have over 400 customers and one or more of our solutions is in use in every public hospital in Australia.

The position of Pre Sales Consultant is to promote and present RLDatix’ Healthcare products to prospective and existing customers. This will involve detailed demonstrations of the RLDatix range focussing mainly on the GRC modules but with a high-level understanding of the workforce modules as backup to the other regional Pre-Sales Consultant. Assistance with the completion of technical requirements found in tenders and RFP’s etc is also a requirement of the position. Some travel nationally (and potentially internationally) may be required. There may also a requirement to undertake the RLD Roster Assessment Exercises for our customers to help the account managers to build business cases and determine ROI for prospects.

**Responsibilities**:

- Running demonstrations with prospective Healthcare clients to promote and assist with the sale of RLDatix products. These demonstrations range from sales presentations i.e. tenders and sales pitches to engagement sessions for new and existing customers. These will be to a range of prospects / customers at all levels of the organisation e.g. end users to board.
- Continually maintain an understanding of RLDatix position in the marketplace, including a full understanding of competitive products.
- Be a product lead for a number of products, attending all relevant meetings e.g. steering groups/release reviews/sprint reviews and feeding back to pre-sales team as required.
- Liaising with the product team regarding product features and changes, helping to keep the company’s products at the forefront of the industry.
- Create and maintain demo scripts and videos to be shared with the pre-sales team.
- Undertaking internal training to ensure the cross pollination of skills across departments.
- Assist with the completing of tenders as required.
- Running detailed assessments consultancy projects with prospective Healthcare clients, support by a senior member of the presales team as required.
- Undertake site visits, including demos, interviews and data gathering for assessment purposes.
- Attend assessment feedback sessions with customer and respond to queries as required
- Use RLDatix systems to produce detailed analysis and reports that highlights areas of inefficiencies or non-budgeted spend for assessments
- Maintaining sales reporting information as required.
- Occasional attendance at conferences and exhibitions to promote the company’s products.

**Skills, Knowledge & Qualifications**:

- Understanding of and experience in the Healthcare industry, preferably in software.
- Excellent written and verbal communications
- Confidence and experience in delivering presentations to prospective end users
- Can be flexible and adaptable while under pressure
- Proven ability in influencing key stakeholders
- Self-motivated, driven and used to working in a sales environment
- Experience in Business Intelligence, ERP or related products
- Bachelor’s degree or equivalent experience
- Experienced user of at least 1 RLDatix product is highly desirable

**Package & Benefits**:
This role comes with an excellent salary and benefits package:

- Full time employed position, with potential for internal career progression
- Support from the Sales team to support achievement of your goals
- An excellent location (Queens Road - opposite Albert Park Lake) with plenty of public transport options.
- Great virtual team environment wit



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