Product Analyst

**Working on challenging and exciting initiatives in fast-paced dynamic environment.**:

- ** Join and support our Products and Ancillary Revenue Team at Jetstar.**:

- ** Permanent full-time position based at our head office in Collingwood.**

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

The **Product Analyst **is a role within our Products and Ancillary Revenue Team reporting to the Pre-flight Products Manager and looks after Jetstar’s Bundles and Promotions.

In this role you will gather analysis and insights on customer behaviour, competitor landscape and relationships between different products (at a portfolio level) to ensure new bundles are tailored to our customer’s needs, markets, persona’s and channels. You will also undertake impact assessments of proposed new processes or products to ensure that changes can delivered on time and budget. You will track existing bundle performance for P&L performance with a specific eye on the relationship between bundles and a la carte products to ensure overall profitability is achieved.

You will work closely with the Product and Portfolio Managers to ensure that the right customer insights and commercials drive product design decisions across the whole pre-flight portfolio to ensure we meet our portfolio growth targets, as well as supporting the team delivering large transformational and cross-functional projects.

We are a dynamic team with a strong culture and are looking for someone with a can-do attitude who wants to collaborate and ensure the team continues to be a great environment to work in. Self-starters with strong commercial acumen and project management skills who have the ability to deal with ambiguity, problem solve when answers aren’t known and can embrace change will thrive.

**Key responsibilities of this role include**:

- Provide competitor, customer & commercial insights to Product & Portfolio teams to drive product design decisions and performance of products in line with budgets.
- Support the development of business cases.
- High-level commercial modelling to help inform product decisions.
- Impact assessments for new proposals & products.
- Be proactive in identifying gaps in the market, customer needs and commercial opportunities to help inform decisions on product levers including product, price, channels, merchandising/promotions etc.
- Track and ensure pricing are optimised to drive incremental product take up and maximise profitability across the pre-flight portfolio.
- Work across multiple projects as well as BAU, supporting the product and portfolio teams in delivering project strategies and hitting targets.

**To be successful in this role, you we are looking for a combination of some of the following skills, qualifications and experience**:

- 2-3 years’ analyst (product or business) experience preferred.
- Strong commercial & financial acumen and analytical skills.
- Self-Starter who enjoys problem solving and identifying opportunities.
- Team player who also works well autonomously with situational support from their manager and team.
- Strong relationship and stakeholder management skills including excellent communication skills and ability to interact with all levels of the organisation.
- Strong problem-solving skills.

**_ About Jetstar_**
- The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft._

**_ Our Culture_**
- Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled._

**_ Our Benefits_**
- Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other