SAP ERP Applications Service Manager

Be part of a growing and exciting business that is reshaping the future of energy
- Full time, permanent position with competitive salary and benefits
- Location: Sydney, Alexandria / Work from home flexibility

**About Ampol**

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. Fuel may be the foundation of our business, but our motivation and purpose come from the people, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives - to keep them moving, to make journeys happen.

In the next few years, Ampol will be evolving our energy offering to ensure we continue to meet the ongoing needs of our customers whilst best leveraging marketplace opportunities as they arise. We are investing in our infrastructure and people to ensure that we can continue to provide, safe, reliable, and competitive supply to our valued customers.

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys.

**The role**:
As a business that never stops transforming, our people are challenged with making it happen. Whether it’s dreaming up big ideas, questioning the norm, or solving complex problems, we are tasked with making an impact on the business that will take us into the future. Our collaborative culture means effective decision making informed by diverse thinking, cross functional-working teams and access to experts across our business.

This is a permanent position based in our Alexandria, Sydney HQ, with flexible, hybrid work options available.

**Key duties**:

- Provide leadership and direction to SAP technical resources, both internally and vendors
- Manage supplier performance, and implementing supplier service improvement actions and programs to increase value and improve reliability.
- Collaborate with the IT Leadership to identify, recommend, develop, implement, and support solutions to enable the achievement of current and future business strategies and objectives.
- Ensure development standards and guidelines are in place, including architecture standards, technology standards, security and coding guidelines.
- Financial management, control and stewardship of IT assets and resources used in the provision of SAP-related services.
- Monitor and manage SAP-related IT expenditure, ensuring all IT financial targets are met.
- Build an effective client service relationship between SAP IT and SAP Business user groups.

**About you**:

- Sound experience within ITIL frameworks, ideally ITIL v3 certified, with a systemic knowledge of IT development, operational and change management processes and methodologies.
- Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.
- Excellent networking and relationship management skills

**We’ll take you further by**:

- Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
- We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
- BabyCare Package - financial and flexible support for parents transitioning back to work.
- Need some wheels? Novated Lease options are available.
- Invest in your future with the Employee Share Scheme
- Leave Options - We offer wellbeing leave and leave purchasing.
- Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.