Administration Officer

1 day ago

Blacktown, Australia Western Sydney Local Health District Full time

_️ Delivers vital admin support to outpatient therapy clinics_
- _Manages bookings, calls, records with speed and accuracy_
- _Builds strong, positive ties across hospital departments_

**Employment Type**: Permanent Full time/ Part time
**Position Classification**: Administration Officer Level 2
**Remuneration**: $32.30 - $33.38 per hour
**Hours Per Week**: up to 38 hours (Job Share may be considered for part time hours)
**Location**: Blacktown Hospital

**Where you'll be working**
Blacktown Hospital is situated in a rapidly growing, culturally diverse community, providing modern facilities aimed at enhancing staff experience and patient outcomes.
- State-of-the-art facilities designed for exceptional care.
- Teaching hospital offering university students a rich, supportive experience.
- Dedicated outdoor staff areas with landscaped gardens for well-being.
- Convenient access to Westpoint shopping centre, just a 10-minute walk away.
- Parking options available: onsite parking for a small fee, all-day street parking, and proximity to Blacktown train station.

Discover more about our workplace culture by watching this short video: Hear from Our Staff.

**What you'll be doing**
Join a dynamic team supporting key therapy services at Westmead Hospital. This role delivers essential admin and clerical support across outpatient care. Your responsibilities will also include:

- Providing frontline support in a busy hospital setting
- Managing patient bookings, calls and enquiries
- Handling billing for workers comp and overseas visitors
- Supporting therapy teams in physio, OT and speech
- Contributing to a caring and professional environment

**How to Apply**

**Selection Criteria**:

- Demonstrated ability to plan, prioritise and meet busy work schedules
- Extensive clerical experience in a receptionist/customer service position
- Demonstrated attention to detail with a very high level of accuracy when working with a range of computer systems
- Demonstrated excellent written and verbal communication skills applied to a customer service environment
- Demonstrated ability to work independently and as a team member to achieve quality service outcomes
- Ability to be flexible and adaptable to changing priorities
- Demonstrated understanding of the needs of consumers from a range of diverse cultural, linguistic, ethnic, and religious backgrounds
- Ability to engage with consumers with varying capabilities and / or social, emotional, physical and practical limitations

**Requisition ID: REQ578914**
**Applications Close:17th June 2025**

**Need more**information**?**
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard._

**_ Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency._**

S-DNI

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