IT & Desktop Operations Support Analyst - Level 2

23 hours ago


Sydney, Australia Latitude IT Full time

IT & Technical Support focused on Microsoft EUC technologies
- Join a leading ASX200 listed organisation in the heart of Sydney, CBD
- Level 2 escalations and support focused

We currently have a new opportunity available for an experienced
**IT & Desktop Operations Support Analyst** based here in Sydney, to join a highly regarded ASX200 listed organisation.

For this role, you will be doing a mixture of BAU and Project work with the potential for this role to transition to permanent following the initial 12 months.

**Your day to day focus in this position would involve the following**:

- Working with stakeholders to ensure system availability and performance of the Desktop Operating System environment.
- Configure and deploy desktop hardware and software for End Users within the organization.
- Support escalated tickets at Level 2 and daily ongoing management and resolt8ion of ticket in the queue.

**Experience you will need to be successful in this role includes**:

- Windows O365 experience required with proficiency in supporting Exchange Online, OneDrive and SharePoint Online.
- Active Directory, DNS, DHCP and Exchange Mailbox Administration.
- Proficiency in user administration incorporating creation, deletion and changes within AD.
- Proficiency in remote access technologies such as VPN, RSA Admin, Citrix and thin client hardware technology.
- Experience with IT Service Management software i.e. ServiceNow, Heat, Remedy, etc.
- Cisco VOIP experience.
- iPhone and iPad Support and Administration.
- Good understanding of Video conferencing Technology from an IT support perspective.
- Proficiency in software deployment via SCCM.



  • Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...


  • Sydney, Australia Brennan IT Full time

    We are on the lookout for several Level 2 Desktop Support Specialists to join one of our largest infrastructure clients in Sydney. This role will be starting ASAP and requires consultants that can work **5 days per week in a Darlinghurst office.** **Essential Skills**: - Excellent communication and documentation skills - Proficiency in Microsoft Office 364...

  • M&a Analyst

    1 week ago


    Sydney, Australia AMP Full time

    M&A Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...


  • Sydney Central Business District, Australia Experis Full time

    Excellent permanent role for an IT / Desktop Support Analyst, working for a busy urban design and architecture practice. The Desktop Support Analyst is responsible for acting as the first point of contact for all IT queries and support the clients Sydney offices. **Responsibilities**: - Provide desktop & hardware support to the client's staff. - Provide...


  • Sydney, Australia AMP Limited Full time

    **AMP Foundation Engagement Manager AMP Foundation (AMPF) is the philanthropic arm of AMP and was established in 1992. We are one of Australia’s largest, independently funded corporate foundations and since inception, we have donated more than $105 million to the community. Although a self-funding, separate legal entity from AMP we have the same origin...


  • Sydney, Australia Experis Full time

    Large Enterprise client requires several talented and experienced Desktop Support Analysts to support a busy project environment. As a Desktop Support Analyst, you will be responsible for supporting the migration of devices, systems, and associated peripherals to new network infrastructure. **Responsibilities**: - Assess identified systems and instruments...

  • Amp 2026 Accounting

    2 weeks ago


    Sydney, Australia AMP Full time

    AMP 2026 Accounting & Finance Graduate Program **About AMP** If you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and finances. In fact, we're the only financial services business that helps our one million customers through every stage of life - from opening their first bank account, to...


  • Sydney, Australia AMP Limited Full time

    **The opportunity** AMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians. Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of “helping people own...


  • Sydney, Australia AMP Full time

    Home Lending Product and Pricing Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And...


  • Sydney, Australia Talent Web Full time

    **Title: - Desktop Support Analyst** **Location: - Sydney** **Length: - Contract** The Desktop Support Analyst is responsible for: - Triage issues and service requests from the business level 1 to diagnose and determine the source of problems and classify their level, priority, and nature. - Delivering excellent customer experience through interaction...