Client Services Coordinator Subiaco

**Introduction**:
Acumentis provides decision certainty.
Certainty to our clients through the unique services and advice we offer across all property classes, nationwide.
Certainty to our employees, knowing that their personal and career development is valued and prioritised.
Certainty to our investors, as Australia’s only independent property valuation and advisory services firm listed on the Australian Stock Exchange.
About Us
At Acumentis, we're committed to creating opportunities and fostering inclusion within our workforce. Being an independent Australian Stock Exchange listed national company, our supportive national network spans over 350 team members across 45 regional and metropolitan locations throughout Australia.
We take pride in upholding our Guiding Principles and expect the same from our new team members. We lead by example and Never Quit. We hold ourselves accountable and Walk the Talk. We support our internal team, liaise directly with external stakeholders, and Support Our People and Clients. We act fairly and reasonably, embracing Equality of Opportunity. We are committed to developing our people into highly skilled, well-regarded professionals through mentoring and development pathways across all property types and sectors.
**Description**:
About the Role
The key responsibilities of this role involve liaising with our Commercial valuation team, contacting our clients and securing successful appointments. The successful applicant would ideally enjoy working in small teams in an energetic role and would proactively strive for efficiencies within all aspects of the department. You will be the ‘go-to’ person for your allocated Valuers, helping them by booking their appointments and arranging the appointments in a way that benefits the Valuer and the customer. You will also be managing and maintaining key client relationships while completing quotes within SLAs and managing portfolio valuation work. You will be provided with robust training in the role, in a supportive team and office environment.
About You
**We would love to hear from you if you have**:
Previous customer service experience highly regarded, but not essential.
Friendly, helpful and courteous phone manner.
Efficient and able to co-ordinate appointments on behalf of our team of valuers.
Able to manage stress under pressure.
Working knowledge of locations across Western Australia.
Excellent standard of verbal and written communication skills
Reliable attendance and conscientious work ethic.
**We’ll be a great fit for you if**:
You’d like an extra day of leave for your birthday, study or volunteer opportunities.
You’d like to take advantage of employee benefits such as bank partnerships, access to Flare Discounts and a full wellness calendar of activities - with new benefits added each month
You’re looking to join a business with a strong national presence, where relocation can be supported.
You’d like to ensure your life/work balance through flexible work arrangements.
You’d like mentoring from industry leaders to guide your career and create a guaranteed pathway for our twice-yearly promotion program.
It is a condition of employment that staff are to have a Police Clearance (paid for by the business).
How to Apply
Acumentis embraces and values the diversity of culture, working arrangements, sexual orientation, and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome the unique contributions of all people. We embrace and celebrate the value of Indigenous people, their skills, and their contribution to our organisation.