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Customer Service Coordinator

2 weeks ago

Subiaco, Australia Altius Group Full time

Purchase up to 2 weeks additional leave & paid parental benefits
- You will join a market leader with over 20 years' experience
- Large & supportive team - corporate and social events

**GET TO KNOW ALTIUS**

Altius Group was founded in 2001 with a vision to bring high-quality and compassionate rehabilitation services into the market to improve lives displaced by injury. Since then, we’ve branched out to cover three tiers of services including Workplace Services, People and Employee Services, and Disability Services - still driven by a single goal: to elevate the wellbeing of people, workplaces and communities across Australia.

**YOUR NEW ROLE**
***The Customer Service Coordinator supports all team members to ensure they can complete their roles effectively and provide a quality service to our client in our Subiaco office.

**As the Customer Service Coordinator your responsibilities will include**:

- Monitoring the Mailbox, setting up new case referrals
- Update and process invoices, follow up and chase outstanding invoices
- Quality check cases to ensure all required information is in the case
- Management of enquiries, Therapists and Consultant calendars
- Sending reports and letters on behalf of Consultants
- You will also be responsible for Petty cash, stationary orders, setting up desks for new starters and ad hoc admin duties as required

**WHAT YOU NEED TO JOIN US**
- A friendly personality and be adaptable, highly efficient and above all, a team player
- Cert 3 in Business admin and/or at least 2 years administration experience
- High attention to detail and time management skills
- Prior experience working in the Allied Health industry would be an advantage
- Medical administration experience desirable
- Strong written and verbal communication skills

**HOW TO APPLY**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant