Residential Support Manager

3 days ago

Cheltenham, Australia Signature Care Full time

**For Purpose Aged Care (formerly Signature Care) is a Not-for-Profit organisation**with a **BRAND NEW Full Time** opportunity for a **Residential Support Manager** to join our team. At For Purpose aged care, we look to bring on staff with the right attitudes and values to provide the best **CARE** for our residents:
**C**ollaboration

**A**ccountability

**R**espect

**E**mpathy

This newly created role will support our residences to ensure optimal care delivery is maintained. You will work closely with the GM Operations Victoria to assist in the management, leadership and compliance of the residences and will assist in covering absences of a residential manager and during commissioning phases. This position is part of the For-Purpose management team.

**Based at Head Office in Cheltenham with travel to Victorian sites as required.**

**Benefits & Work Culture with For Purpose Aged Care**:
As a purpose led, not-for-profit organisation, our staff’s health and wellbeing are important to us. This is why we have partnered with selected providers to offer employees a growing range of benefits that make sure they get the most out of their working and personal life, including:

- Tax savings of up to $15,900 per year with Salary Packaging (Go Salary)
- Team lunches
- Team building events
- Exclusive staff discounts with JB Hi-Fi, Endota Spa and more
- CommBank Workplace banking
- State of the art technology to help staff work smarter
- Salary sacrificing options with superannuation
- Novated Leasing through Enlist
- HESTA benefits for members
- Access EAP - a voluntary, confidential and free counselling service

**Your responsibilities will include**:

- Governance and compliance oversight for all service and care delivery in the areas of operations, leadership, business development and stakeholder engagement in the Residential Care Home.
- Management and integration of all functions and services and to guide and manage staff to deliver a leading aged care service that enhances the customer experience and the For Purpose brand.
- Leading operations to drive a high performing team in care and service.
- Being the primary face and point of contact of the Residence in business development, resident and family affairs, employee wellbeing and supporting supplier and contractor engagement.
- Delivering on the business and Residence objectives, these being on or above budget performance and compliance to the Quality and Safety Standards and all regulation and legislation governing aged care operations.
- Being a role model of service excellence and provide a reliable and informed conduit of information to recipients living and working in the Residence.
- Being a point of escalation for employee, resident and family related matters.
- AHPRA Registration (RN) is preferred
- Minimum of 2 years’ experience in a similar senior role for medium to large homes and proven management experience in aged care managing a diverse team of people.
- Demonstrated history of building, managing and leading stable, well-functioning homes
- Degree in a health or business related field
- Strong business acumen and understanding of budgets, financial and KPI reporting
- Experience in commissioning aged care facilities or Quality Auditing is desirable

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