Operational Support Officer

4 days ago

Sunshine Coast, Australia Queensland Health Full time

A unique and exciting opportunity exists for an Operational Support Officer - Patient Transport, to provide a safe, patient-focused transport service for those patients requiring assistance with transport to treatment or attendance at an appointment within SCHHS facilities. This position operates with a high degree of independence in performing the duties of the position. SCHHS will provide a vehicle to support patient transportation undertaken by this role.
The Operational Support Officer - Patient Transport, reports to the Administration Coordinator, Command Centre, Emergency Access Flow and Support directorate.
Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions.

**Key Responsibilities include**:

- Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
- Perform driving duties as required including but not limited to transporting patients, staff, and equipment between facilities.
- Use mobile devices as required to assist in efficient and responsive patient transport.
- Liaise with Command Centre staff in order to efficiently and effectively schedule transport resources.

Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging.

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