Participant Liasion Officer

3 days ago


Sunshine Coast, Australia Integrated Disability Support Services Full time $60,000 - $80,000 per year

Looking for something new ? Are you ready to make THE difference and Be the change you wish to see in the world — join IDSS and inspire change today

Position: Participant Liaison Officer (PLO) AKA Fairy- why? because you will make magic happen

About Us: At IDSS, we're not just a team — we're a family dedicated to empowering people with disabilities to lead fulfilling and engaging lives. Our heartbeat resonates with empathy, innovation, and the relentless pursuit of inclusive dreams. We believe in breaking barriers, celebrating diversity, and spreading smiles every day

Your Role:

We're a forward-thinking, vibrant organization in the heart of the disability sector, and we're looking for someone with passion, creativity, and pizzazz to join our fabulous Fairy team. Our Fairies are the crucial link between our participants and our services, ensuring every individual feels valued, heard, and empowered. You'll be a guiding light, helping to navigate their unique journeys with creativity and care and to ensure everyone you work with feels supported, understood, and encouraged to achieve their highest potential

What You'll Do:


• Crafting Connections: Build warm and trusting relationships with participants and their stakeholders, listening to their stories and identifying their unique needs.


• Inspirational Guidance: Offer intuitive guidance and colorful solutions to challenges that participants might face, enhancing their journey with us.


• Collaboration : Work with the greater fairy team to tailor personalized models of support for your participants.


• Advocate for Impact: Be the voice of our participants within our team, ensuring their feedback leads to meaningful change and brilliant innovation.


• Work with Purpose: Maintain confidential participant records — we're counting on your integrity and trustworthiness.

What We're Looking For:


• A genuine passion for supporting people with disabilities – the real stars in our community


• Stellar communication skills that harmonize with people from all walks of life.


• Creativity and enthusiasm in abundance, with the ability to bring joy and energy into everything you do


• A proactive problem-solver with a flair for creativity.


• A genuine desire to make the world a more inclusive place.


• Experience in the disability sector is a bonus, but a big heart and an open mind are essential.

What's in It for You:


• A dynamic, inclusive culture where you can truly be yourself and feel value in spades


• An office culture that celebrates even the smallest successes and encourages impromptu dance breaks


• Ongoing training and development and opportunities for professional growth— because learning never stops.


• A chance to be a part of a team that celebrates diversity and treasures every individual's contribution.


• A chance to make a profound impact in a rewarding sector and make THE difference to many lives.


• A supportive team that values your voice and sparks innovative ideas.

How to Apply: Ready to embark on this amazing journey with us? Send your resume and a cover letter (we love a good story) that highlights why you're our ideal Fairy extraordinaire. Let's create magic together

Integrated Disability Support Services is an equal opportunity employer. We celebrate diversity and are passionate about creating an inclusive environment for all employees.



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