Clinical Practice Operations Officer
2 weeks ago
About the company:
Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. As part of the clinical operations branch, you will work with a professional team who are all dedicated to making a different in the lives of their clients.
About the role:As a Clinical Practice Officer, you will:
- Provide front of house and administrative support across all service delivery streams inclusive of data entry and record keeping.
- Provide administrative support to operational tasks as directed by regional Practice Manager.
- Provide first escalation point for clients, contracted health providers and external stakeholder queries.
- Coordinate the administrative requirements for client referrals to both internal and external providers.
- Coordinate the administrative requirements for group programs and mental health literacy workshops.
- Provide assistance with administrative induction and training of new employees and contracted health providers.
- Undertake financial management activities including drafting procurement documentation, processing invoices, reconciling payments and tracking financial expenditure.
- Provide office management support for centre and regional satellite property resources, assets, IT and travel requirements.
- Support the Practice Manager / Assistant Practice Manager in reporting quality assurance, compliance, audits, reports and operational data.
About you:To be successful in this role, you must have:
- Demonstrated experience in a business / clinical operations role
- Strong background in supporting service delivery within a mental health, health, community service, and or a government environment
- Strong written and verbal communication experience
- Currently hold or ability to obtain a Working with Vulnerable People registration
- Currently hold or ability to obtain a Working with Children check
Benefits:
- ASAP start pending Federal Police Check
- 12 month casual temporary assignment
- Full-time hours, Monday to Friday (37.5 hours per week)
- $44 - $50 per hour + super
- Multiple locations available:
- Maroochydore, QLD
- Lismore, NSW
*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion
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