Guest Services Advisor

7 days ago

Sydney, Australia NAB Full time

Guest Services Advisor
- Job number: 797723
- Primary position location: NSW- Sydney CBD
- Category: Operations
- Work type: Permanent Full time
- Closing at: Jan 26 2025 at 23:55 AEDT

**Favourite**

- **Provide an outstanding colleague and customer experience.**:

- **Be an ambassador of the NAB brand and embody our customer obsessed values.**:
**In this role, you will**
- Deliver exceptional colleague and customer experience in every interaction across a range of on-site workplace services with a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.
- Receiving courier deliveries, sorting and transporting mail to the correct location.
- Assist with building, parking and property access including event space bookings and set-up.
- Complete floor walks utilising a checklist, noting, and reporting maintenance issues.
- Once proficient, cross-skill to be front of house and back of house capable.

**What you'll bring**:

- At least 3 years professional hospitality/customer service experience at absolute minimum. Hotel/Concierge/Professional Attendant/Executive Club and similar experience **strongly preferred**.
- Professional verbal and written communication skills.
- Ability to multi-task and prioritise tasks with operational awareness.
- Able to demonstrate a common-sense approach to problem solving.
- Demonstrable growth mindset, eager to learn and has the attitude that success means delivering as a team.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Guest Services Advisor

    3 days ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: NSW- Sydney CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Guest Services Advisor

    3 days ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Pay Level**: Group 1 **Talent Acquisition Contact**: Dylan Sullivan **View Role purpose statement** Permanent, Full-time opportunity in Sydney We are seeking a passionate and experienced** Guest Services Advisor **to join our Enterprise Operations team. You will support the delivery of exceptional workplace experiences...

  • Accommodation and Hospitality Manager

    1 week ago

    Sydney, New South Wales, Australia Guest Realty Full time $100,000 - $150,000 per year

    Guest Realty was established in 2016 with the sole focus on helping owners diversify their investment income by utilising the short-term property rental market. Sydney being one of the most popular tourist destinations in Australia and the world. We've built a reputable brand and unique service offering, outside of the tradition long term real estate rental...

  • Guest Services

    3 days ago

    Sydney, New South Wales, Australia Hyatt Regency Full time $60,000 - $80,000 per year

    Organization- Hyatt Regency SydneySummaryAt Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We continue to strive on building a safe, respectful and...

  • guest services

    3 days ago

    Sydney, New South Wales, Australia Hyatt Full time $60,000 - $90,000 per year

    SummaryAt Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We continue to strive on building a safe, respectful and inclusive culture for our team...

  • Guest Services Supervisor

    2 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23101617 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Spare Staff Full time

    **Spare Staff **is hiring **Guest Service Agent** for **Ibis Styles Sydney Central** **How to apply**: Application can be submitted on this link for review: Conveniently located in the heart of Sydney CBD, we are now taking expressions of interest for Guest Service Agents (FT/PT/Casual) in our newly rebranded Ibis Styles Sydney Central. Be part of the...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Voyages Indigenous Tourism Full time

    Relocate to Ayers Rock Resort, NT for a once in a lifetime experience. - Small town, big community feel with staff pool, gym and weekly activities. - Affordable accommodation, shift meals, resort discounts to cut cost of living. - An Epic Icon needs an Epic Team!_ Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a...

  • Guest Service Agent

    7 days ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time $60,000 - $80,000 per year

    An Epic Icon needs an Epic TeamAre you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for aGuest Service Agentto live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.We are seeking a customer focused and experienced guest service agent to welcome...

  • Guest Service Agent

    3 days ago

    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...