Guest Service Agent

1 day ago

Sydney, Australia Spare Staff Full time

**Spare Staff **is hiring **Guest Service Agent** for **Ibis Styles Sydney Central**

**How to apply**:
Application can be submitted on this link for review:
Conveniently located in the heart of Sydney CBD, we are now taking expressions of interest for Guest Service Agents (FT/PT/Casual) in our newly rebranded Ibis Styles Sydney Central.

Be part of the excitement of our new team, as we enter into an exhilarating phase in changing the identity of this wonderful Hotel.

We are seeking energetic and enthusiastic Guest Service Agents to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.

**What will you be doing?**
- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Answer all telephone calls in a professional manner according to brand standard
- Reconcile cashier floats at the completion of each shift.
- Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

**Your Skills and experience include**:

- Previous customer service experience, preferably in a Hotel environment
- Strong knowledge of computer systems including Microsoft Office and preferably in Opera
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

**Who We Are**:
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Please note, you will require full working rights in Australia to be eligible for this position.

**Job Types**: Full-time, Part-time

**Salary**: $21.00 - $50.00 per hour

Schedule:

- Evening shift
- Flexible hours
- Night shift
- Shift work
- Weekend availability

Supplementary Pay:

- Performance bonus
- Tips

Application Question(s):

- Mercure Sydney Manly Warringah

  • Guest Service Agent

    5 days ago

    Sydney, Australia Voyages Indigenous Tourism Full time

    Relocate to Ayers Rock Resort, NT for a once in a lifetime experience. - Small town, big community feel with staff pool, gym and weekly activities. - Affordable accommodation, shift meals, resort discounts to cut cost of living. - An Epic Icon needs an Epic Team!_ Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a...

  • Guest Service Agent

    21 hours ago

    Sydney, New South Wales, Australia Crowne Plaza Hotel Full time $60,000 - $80,000 per year

    Guest Service Agent - Full-Time or Part Part-Time PositionBe the reason our guests smile from check-in to check-out.At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, we're looking for a Guest Service Agent who brings warmth, confidence, and a love for hospitality to every guest interaction.Your Day to...

  • Guest Services Agent

    2 weeks ago

    Sydney, New South Wales, Australia TransMetro Corporation Full time $45,000 - $65,000 per year

    Guest Service Agent – Hotel ReceptionBe part of a friendly & professional teamRoom Master Experience will be highly regardedMetro Hotel Marlow Sydney Central is seeking for an experienced, motivated and driven person who embraces their job with passion, creativity, professionalism and commitmentAs a Guest Service Agent, you will be the first point of...

  • Guest Services Agent

    5 days ago

    Sydney, New South Wales, Australia CASTLEREAGH BOUTIQUE HOTEL Full time $30,000 - $40,000 per year

    Guest Services AgentCASTLEREAGH BOUTIQUE HOTELSydney NSWFront Office & Guest Services (Hospitality & Tourism)Casual/Vacation @ $30 - $40 per hourWe are looking for a Guest Services Agent for Castlereagh Boutique Hotel reporting directly to the Front Office Manager.  A rare vacancy is now open for a "hands on", passionate Front Desk Receptionist at our...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Guest Service Agent Full-Time or Part-Time Opportunity Available Are you a people person who loves creating memorable guest experiences? Join our Front Office team at Crowne Plaza Sydney Darling Harbour, where every day is an opportunity to make someone’s stay special. As a Guest Service Agent, you’ll be the friendly face that welcomes our guests, the...

  • Guest Services Agent

    3 days ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agents

    5 days ago

    Sydney, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Crowne Plaza Hotel Full time $60,000 - $80,000 per year

    Guest Service Agent Full-Time or Part-Time Opportunity AvailableAre you a people person who loves creating memorable guest experiences? Join our Front Office team at Crowne Plaza Sydney Darling Harbour, where every day is an opportunity to make someone's stay special.As a Guest Service Agent, you'll be the friendly face that welcomes our guests, the calm...

  • Guest Service Agent

    3 days ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for an enthusiastic and professional full-time Guest Service Agent at Oaks Sydney Castlereagh Suites. **Salary**: $53,638.00 per...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...