Practice Manager

1 week ago

Docklands, Australia MC Dental - Docklands Full time

We are located in Docklands next to Marvel Stadium. We offer full range of treatments from general Dental services.

**Why Work for us?**

We emphasize on teamwork and have a strong focus on customer service. We are committed to both our patients and staff and willing to invest in personal development and resources to ensure both patient and staff satisfaction.

**What is the role?**

In this role, you will be actively managing a small team to assist with patient issues working with providers to ensure they receive the best care possible.

Your duties will include:

- Patient introductions and answering phone calls
- Assist Patients with Payment Plans and work with their insurance companies.
- Managing a small front office team to meet KPI
- Managing patient records and assists providers in patient followups.
- Understand and develop front-office processes and policies.
- Assist GPs for daily tasks
- Working with Senior Management to achieve organizational goals.

To be successful in this role, you will need
- Excellent Communicator to all levels both internally and patient-facing.
- Great Organisation skills and ability to multitask
- Able to support each team member to deliver
- Attention to detail
- Flexible and willing to learn
- At least 2 years of experience in similar roles.

**Salary**: $30.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Shift work
- Weekend availability

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All patients are screened and require wear masks.

**Experience**:

- practice management: 1 year (preferred)

Work Location: One location

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