Client Service Officer

6 days ago


Toowoomba, Australia Queensland Health Full time

It may be a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70.

**Your key responsibilities include**:

- Accurately perform payroll functions including Rostering and rostering adjustments in a timely manner; liaising with line managers where necessary, to ensure accurate data and reporting is available to line managers to enable efficient workforce management.
- Work collaboratively with other team members within Payroll Services to optimise customer service and improve service delivery.
- Liaise with payroll services staff in relation to investigations/actions of errors associated with roster processing or roster adjustments.
- Maintain adherence with quality and assurance requirements, including completing checklists as required and ensure accurate filing and archiving of documentation in a timely manner and in accordance with business processes.

To be successful you will need the following key competencies including:

- Demonstrated ability to enter data into a computerised rostering solution in an accurate and efficient manner with experience (or the ability to rapidly acquire the skills) to utilise rostering adjustment solutions.
- Well-developed communication skills with demonstrated ability to provide quality customer service to various stakeholders in a large and complex organisation.
- Demonstrated ability to work within a team environment to meet established processing timeframes to ensure team outcomes are achieved.

**How to apply**:
Please provide the following information to the panel to assess your suitability:

- Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
- A short statement (maximum two pages) that gives details of your skills, experience and knowledge as required on the role description under the heading'key competencies (role specific criteria)'.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Toowoomba, Australia Findex Full time

    We are looking for an energetic and motivated individual who displays initiative and has a flexible and positive attitude to join our diverse and collaborative team in Toowoomba, QLD as a Client Service Officer. At Findex, we believe in Dynamic working. This is our new way of thinking about an agile and flexible global workforce. It places trust in our...


  • Toowoomba, Australia Findex Full time

    We are currently looking for a proactive and enthusiastic Client Services Officer to join our team in Toowoomba on a full-time, permanent basis. **About Us**:Findex is one of the largest providers of accounting, audit, tax, business and financial advice to individuals, small and medium enterprises in Australasia. We pride ourselves on an integrated service...


  • Toowoomba, Australia Findex Full time

    A b out Us: As one of the largest privately-owned providers of integrated financial advisory and accounting services in Australia and New Zealand, Findex believe in helping our clients prepare for the challenges of tomorrow, whilst also solving the problems of today. Le veraging our strengths in people and technology across more than 100 locations...


  • Toowoomba, Australia Berritta Consulting Full time

    We want to talk to you about what your next career opportunity / dream role is - We want to know where you want to take your career - We have hundreds of clients, but we want to find someone that matches your values and career expectations - We understand work life balance is important, we want to find you something that gives you that without restricting...


  • Toowoomba, Australia Queensland Government Full time

    As the Client Service Officer you will contribute to the delivery of customer focussed payroll service to clients of Queensland Health through payroll and related administrative processes and systems. What you'll do You will: Develop and maintain effective working relationships with colleagues by providing direction and contribute to achieving processing...


  • Toowoomba, Australia HAYS Full time

    Client services officer wanted for State Government Department located in Toowoomba QLD. **Your new company** Hays has partnered with a locally based State Government Department looking for a friendly and dynamic Client Services Officer to join their team. **Your new role** - Ad hoc administration including booking of conference rooms, photocopying,...


  • Toowoomba, Australia HAYS Full time

    Administration Officer wanted for State Government Department based in Toowoomba QLD **Your new company** Hays has partnered with a State Government department based in Toowoomba, looking to expand their administration support team. **Your new role** As the Client Services Officer you will deliver a wide variety of quality administrative support services...


  • Toowoomba, Australia Anglicare Southern Queensland Full time

    $31.98 per hour + opt in to NFP salary packaging + 10.5% super on top - Full-time permanent role for job security - A role where the work you do positive impacts our clients **About us** Our **Toowoomba **Home & Community team is key in providing care to a range of clients, including older people. Our teams provide support and services that enable our...


  • Toowoomba, Australia Queensland Health Full time

    **About Corporate Enterprise Solutions**: **What we are looking for**: - Demonstrated ability to enter data into a computerised rostering solution in an accurate and efficient manner with experience (or the ability to rapidly acquire the skills) to utilise rostering adjustment solutions. - Well-developed communication skills with demonstrated ability to...


  • Toowoomba, Australia Insurance Australia Group Full time

    **The Role** We currently have an opportunity available for a Client Services Consultant to join the IAG team located in Bendigo. In this position you will be responsible for handling incoming calls from new and existing customers to assist them in choosing the right coverage for their business insurance needs. To be successful in this position you will be a...